Clinical Care Coordinator Unit - FT Days

Grady-Health-System; Atlanta (GA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision coverage

Paid time off

Tuition reimbursement

Employee Assistance Program

Job summary

Grady Health System in Atlanta, GA is seeking a Clinical Care Coordinator to proactively identify barriers to patient flow and coordinate care across emergency, surgical, nursing, and support services. The role ensures appropriate bed placement, discharge planning, and utilization of resources to meet patient needs.

The position requires a nursing background with at least 2 years of RN experience; Nurse Case Management is preferred.

Qualifications

• Bachelor's degree in nursing (BSN) required.
• Minimum 2 years of RN experience.
• Nurse Case Management experience preferred.

Responsibilities

• Act as liaison between emergency and surgical services, nursing, and other teams to optimize patient flow.
• Identify barriers to discharge and coordinate care plans with physicians and care teams.
• Review admissions and status to validate appropriate level of care.
• Coordinate patient progression with MSW and nursing and communicate updates to care team.
• Provide education to staff and patients on care plans and discharge goals.

Skills

RN experience

Nurse Case Management

Education

Bachelor's Degree in Nursing

Job description

Whatever the role, everyone at Grady is part of something bigger. Choosing a career at Grady is choosing to be part of a legacy of service and commitment to our communities. If you want to make a difference, we want to hear from you.Job SummaryThe Clinical Care Coordinator (C3) proactively identifies and removes barriers that my impede department or systemwide patient flow by serving as a consultant and educator with medical staff regarding patient status, bed placement, payor requirements and utilization of resources. The position (Unit C3) will act as the primary liaison between emergency and surgical services, nursing, behavioral health, finance, physicians, utilization review to ensure appropriate bed is assigned, patient care needs are met and treatment plans executed at the appropriate levels. Will work collaboratively with all members of the healthcare team to improve patient throughput and length of stay (LOS) performance of the organization.Responsibilities:Acts as a spoke of the “Hub” by partnering with other C3s and unit staff to facilitate each patient’s progression of care at the unit level.Collaborates with the "Hub" to ensure appropriate unit and level of care assignment, and provides "Hub" with visibility into potential unit transfers in a timely manner.Works with Unit Staff and support teams Medical Social Worker (MSW), Clinical Documentation (CDI), etc.) to progress each patient's care toward discharge, and to ensure patient status (anticipated transfers, discharges, location and patient alerts) is accurately reflected in the system.Reviews Physician admission order to validate status and level of care.E-Reviews Physician admission order to validate status and level of care.Rounds with physicians and/or maintains daily communication to discuss patient progression and barriers to discharge.Identifies and assesses patient for readmission, readmission risk and communicates to care team.Coordinates patient's plan of care using patient progression plans and other tools, in conjunction with physicians and nursing for appropriate sequencing of care/interventions.Communicates with patients and families about plan of care and discharge goals, along side MSW and nursing.Qualifications:Bachelors Degree required2+ years of RN experienceNurse Case Management experience preferredCore CompetenciesThese competencies reflect the values and behaviors expected of all Grady team members, regardless of role. They ensure that every employee contributes to safe, high-quality care, positive patient experience, and a collaborative work environment.1. Patient-Centered Care – Demonstrates a commitment to delivering safe, compassionate, and high-quality care that prioritizes the well-being and satisfaction of patients and their families.2. Integrity & Accountability – Acts ethically, maintains confidentiality, and accepts responsibility for actions, decisions, and outcomes.3. Collaboration & Teamwork – Builds positive relationships, works effectively across departments, and supports colleagues to achieve shared goals.4. Communication – Communicates clearly, respectfully, and effectively with patients, families, colleagues, and leadership.5. Respect & Inclusion – Creates an inclusive environment by valuing diversity, treating others with dignity, and ensuring equitable care and opportunities for all.6. Quality & Safety – Adheres to best practices, regulatory standards, and policies to ensure safe, reliable, and high-quality outcomes.7. Adaptability & Resilience – Responds effectively to change, remains flexible in dynamic situations, and demonstrates resilience under pressure.8. Continuous Improvement – Seeks opportunities to improve processes, skills, and outcomes through innovation, learning, and feedback.9. Leadership & Professionalism – Inspires, guides, and develops individuals and teams while modeling professionalism, fairness, and transparency.10. Employee Experience Focus – Champions a supportive and engaging employee journey that enables staff to thrive and, in turn, deliver exceptional patient care.Grady Total RewardsAt Grady, we believe in supporting the health, well-being, and growth of every team member. Our Total Rewards package is designed to provide competitive pay and comprehensive benefits that make a difference in your life and career, including:Health & Wellness: Medical, dental, vision, and prescription drug coverage.Financial Security: Retirement savings plans with employer contributions, life insurance, and disability coverage.Work-Life Balance: Paid time off, holidays, and family leave benefits.Career Growth: Tuition reimbursement, professional development programs, and opportunities for advancement.Employee Support: Employee Assistance Program (EAP), wellness initiatives, and discounts on services.Grady’s Total Rewards are designed to ensure our employees feel valued, supported, and empowered, both at work and beyond.Why Join Grady?Grady Health System is more than a hospital — we are a vital part of Atlanta and the surrounding communities. For over 125 years, Grady has been committed to providing exceptional care, advancing health equity, and making a difference in the lives of those we serve. When you join Grady, you become part of a team that values excellence, compassion, innovation, and collaboration.Here, every role matters. Whether you provide direct patient care, support our operations, or lead teams, you play an important part in fulfilling our mission. We offer opportunities to learn, grow, and build a meaningful career in an environment where your contributions are recognized and valued.At Grady, we don’t just work, we make an impact.Equal Opportunity Employer Statement:Grady Health System is proud to be an equal opportunity employer. We are committed to fostering a workforce where all employees feel valued, respected, and empowered to succeed. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.Grady is dedicated to creating an accessible work environment and provides reasonable accommodations to qualified individuals with disabilities to ensure equitable opportunities for success.