Clinical Care Coordinator III

ULSA University of Louisville; United States; On-site; USD 28,000 - 41,000; Full time

Job summary

The Trager Institute at the University of Louisville is seeking a Clinical Care Coordinator III to coordinate case management for older adults and deliver dementia care education and training to patients, caregivers, and supportive care workers. This full-time role focuses on social determinants of health and program outcomes.

The position is grant-funded and contingent on renewal of funds; requires an Associate's Degree with two years of related experience or equivalent, with preference for a

Qualifications

• Requires Associate's Degree in a related field and two (2) years of relevant experience or equivalent combination.
• Bachelor's degree in social work or related field preferred; data collection/reporting experience a plus.

Responsibilities

• Coordinate case management services bridging clinical care and community resources.
• Support older adults and families navigating healthcare systems and accessing community resources.
• Advocate for older adults’ needs within healthcare and community settings.
• Supervise and mentor social work students during field placements.
• Participate in data collection with the data team to track outcomes.

Skills

Care coordination

Patient education

Mentoring students

Interdisciplinary teamwork

Education

Bachelor's degree in social work or related field

Job description

Department: Location: Health Sciences Center Time Type: Full time Worker Type: Regular Job Req ID: R109406 Minimum Requirements: Associate's Degree in a related field and two (2) years of relevant experience or an equivalent combination of education and experience. Grade 3 (Hourly)

Position Description

The Trager Institute is seeking a dedicated and compassionate Clinical Care Coordinator III to join our team to make a meaningful impact on the lives of older adults. Responsibilities include ensuring programs align with the latest evidence-based practices and meet the specific needs of individuals with various health issues. Job duties focus on care coordination for older adults, addressing social determinants of health, and delivering education and training to patients, caregivers, and supportive care workers. This position is grant funded and is contingent upon the renewal of those funds.

Essential Duties and Responsibilities

• Coordinate case management services helping bridge the gap between clinical care and community resources.
• Provide support to older adults and their families helping them navigate healthcare systems and access community resources.
• Advocate for the needs and rights of older adults within the healthcare system and community.
• Supervise and mentor social work students during their field placements, providing guidance, feedback, and professional development opportunities.
• Participate in data collection methods and work closely with the data team to ensure outcomes are being met.
• Deliver comprehensive training programs on dementia care for healthcare and supportive care workers, enhancing their skills and understanding of ADRD.
• Monitor and evaluate the effectiveness of dementia care programs, making adjustments as needed to improve outcomes for individuals with ADRD.
• Ensure all programs and services comply with relevant regulations and standards, maintaining high-quality care for individuals with ADRD.

Preferred Qualifications

• Bachelor's degree in social work or related work.
• Experience with data collection and reporting is preferred.
• Previous work with members of the community and older adults, understanding of older adult needs and healthcare needs, knowledge of various local community resources and services.

Competencies

• Ability to remain flexible.
• Strong understanding of age-friendly healthcare principles and practices.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a multidisciplinary team.
• Organized and task-oriented with attention to detail in order to successfully manage a project.
• Great teamwork skills and be able to lead a team, direct, and mentor.
• Able to delegate and follow up to ensure timely completion of all duties.
• Excellent interpersonal skills and the ability to communicate effectively to build relationships working toward a desired outcome.
• Able to analyze and evaluate the success of all strategies and be flexible enough to recommend changes in direction when needed.
• Strong critical thinking skills and able to think through challenges, with suggested solutions.
• Able to build strong working relationships with all colleagues, community members and the Trager team.

Please note that any selected candidate's hire date will be effective no earlier than January 5, 2027.

Compensation will be commensurate to candidate experience.

Equal Employment Opportunity

The University of Louisville is an Equal Employment Opportunity employer. The University strives to provide equal employment opportunity on the basis of merit and without unlawful discrimination on the basis of race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity or expression, veteran status, marital status and pregnancy. In accordance with the Rehabilitation Act of 1973 and the Vietnam Era Veteran Readjustment Act of 1974, the University prohibits job discrimination of individuals with disabilities, Vietnam era veterans, qualified special disabled veterans, recently separated veterans, and other protected veterans. The University acknowledges its obligations to ensure affirmative steps are taken to ensure equal employment opportunities for all employees and applicants for employment. It is the policy of the University that no employee or applicant for employment be subject to unlawful discrimination in terms of recruitment, hiring, promotion, contract, contract renewal, tenure, compensation, benefits, and/or working conditions. No employee or applicant for employment is required to endorse or condemn a specific ideology, political viewpoint, or social viewpoint to be eligible for hiring, contract renewal, tenure or promotion. Consistent with applicable law, demographic information is collected for aggregate reporting requirements. Demographic information provided through this application is not available to hiring managers/committees and is not considered in hiring or employment decisions.

Assistance and Accommodations

Computers are available for application submission at the Human Resources Department located at 2315 South First Street Walk, Room 02C - Louisville, Kentucky 40292. If you require assistance or accommodation with our online application process, please contact us by email at [e-mail] or by phone [phone]. The University of Louisville is committed to being a great place to work, learn and invest. It is a place where you will thrive in a community of inclusivity, cultivate your innovative power and work where you’ll discover your purpose. Join the Cardinal Family today. Learn more about the University at our About Us page.