Clinical Care Coordinator I — Medical Assistant (Hybrid)

Sarasota Memorial Health Care System; Sarasota (FL); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Sarasota Memorial Health Care System is seeking a Clinical Care Coordinator I (Medical Assistant) to support patient care in a busy physician office. The role covers referrals, medication reconciliation, telephone support, and Epic workqueue management under supervision of a provider.

The successful candidate will have CMA/RMA certification or EMT licensure with MA/clinical experience, or 1 year MA experience with CMA/RMA to be obtained within 12 months of hire. Hybrid work M-F, 8am-5pm.

Qualifications

• Must meet one of these three requirements to qualify: CMA or RMA certification; EMT license with 1+ year MA/clinical experience; 1 year MA experience with CMA/RMA to be obtained within 12 months of hire.

Responsibilities

• Referral Authorizations: monitor work queues, obtain required insurance authorizations, coordinate with payer and provider offices.
• Medication Reconciliation: support reconciliation workflows, identify discrepancies, coordinate with clinical staff for follow-up.
• Telephone Support: assist with incoming patient calls, clinical messages, prescription inquiries, route patient concerns appropriately.
• Epic Workqueue Management: monitor and resolve assigned workqueues, address outstanding patient requests, ensure timely follow-through.

Skills

Outpatient clinic experience

Communication skills

Coordinate multiple workflows

Education

HS Diploma or GED

Tools

EHR systems

Practice management software

MS Office (Word, Excel, Outlook, PowerPoint)

Job description

Sarasota Memorial Health Care System is seeking a Clinical Care Coordinator I (Medical Assistant) to support patient care in a busy physician office. The role covers referrals, medication reconciliation, telephone support, and Epic workqueue management under supervision of a provider.

The successful candidate will have CMA/RMA certification or EMT licensure with MA/clinical experience, or 1 year MA experience with CMA/RMA to be obtained within 12 months of hire. Hybrid work M-F, 8am-5pm.