Clinical Care Coordinator-BH LIP

Nuvance Health; Danbury (CT); On-site; Full time

Job summary

A major healthcare organization is seeking a Clinical Care Coordinator-BH LIP to manage patient care transitions and education. This role involves multidisciplinary collaboration, crisis intervention, and resource management to ensure quality outcomes for patients. Ideal candidates will have a strong clinical background and effective communication skills.

Qualifications

• 3-5 years of broad-based clinical background and hospital or crisis experience.
• Excellent oral and written communication skills.
• Proficient in basic computer skills.

Responsibilities

• Perform assessments and develop care plans with multidisciplinary teams.
• Coordinate care transitions and manage resource allocation.
• Provide education and advocacy to patients and families.

Skills

Communication

Crisis Intervention

Care Coordination

Education

Master's Degree in Social Work or Clinical Counseling

Licensed Clinical Social Worker (LCSW)

Job description

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Summary

Performs assessments and formulates discharge/transition plans in collaboration with patient, family and multidisciplinary healthcare team. Provides ongoing assessment, monitoring and evaluation to meet the individual needs of patients. Assists in resource management through facilitation of care and participation in program planning. Provides education to patients/families regarding coverage, care options and community resources. Clinician is responsible to work in Crisis Intervention in the Emergency Department, Mobile Crisis Team in the community and inpatient psychiatry.

Description

LCSW/LMSW Behavioral Health Danbury, CT

Summary

Performs assessments and formulates discharge/transition plans in collaboration with patient, family and multidisciplinary healthcare team. Provides ongoing assessment, monitoring and evaluation to meet the individual needs of patients. Assists in resource management through facilitation of care and participation in program planning. Provides education to patients/families regarding coverage, care options and community resources. Clinician is responsible to work in Crisis Intervention in the Emergency Department, Mobile Crisis Team in the community and inpatient psychiatry.

Responsibilities

• Social Work Clinical Care Coordinators provide clinical social work assessment and interventions which include counseling, bereavement and crisis intervention as well as assessment and intervention in cases involving complex family/patient dynamics.
• Coordinates multiple aspects of care to all appropriate patients to ensure the patient progresses through the course of treatment and/or hospitalization. Makes the transition to the next level of care with the services required to promote high-quality outcomes.
• Assists in the development of the patient's plan of care and ensures the plan is implemented timely. Discusses with the healthcare team identified delays while providing direction, assistance and support in developing strategies and interventions to move patient through the continuum of care. Follow up on any delays and help expedite diagnostics and treatments.
• Assesses patient's clinical readiness for transition in collaboration with the healthcare team and identifies available hospital and community resources based on the patient's clinical needs. Initiate paperwork for timely transfer of information to the community providers. Maintains easy flow of communication regarding patient's development and progress to all involved in care of patient.
• Maintains effective relationships and a positive outlook when interfacing with other departments, multidisciplinary healthcare team as well as patient's/families and community providers.
• Acts as an intermediary between patients, physicians and community providing advocacy, accurate healthcare information, potential referral services and proper treatment plans. Initiates and coordinates patient care conferences as required.
• Reviews all admissions and continued stays for assigned group of patients to determine certification to the assigned level of care utilizing standardized criteria to achieve optimal outcomes and reimbursements. Provides timely clinical information to the commercial insurers. Coordinates direct communication between MD's and insurers to proactively avoid denials. Identifies variances, avoidable days, readmission and LOS issues and works with department leadership and the healthcare team to develop changes in process to improve outcomes. Collaborates with other members of care coordination to communicate changes in level of care as well as other pertinent information required for an optimal transition plan. Provides education to patient/families and the healthcare team.
• Maintains confidentiality on relevant issues and information. Takes accountability for personal performance and goal achievement. Takes initiative to set high standards of honesty, integrity and performance for self and others.
• Collaborates effectively with team members, develops good relationships both inside and outside of the team. Constructively works through problems/issues in a professional and collaborative manner.
• Contributes ideas and supports decisions made by the team and the organization.
• Always treats others with dignity and respect.
• Identifies patient safety and quality issues and reports to appropriate individuals. Uses high reliability principles to ensure patient safety and quality outcomes.
• In accordance with all regulatory requirements, documents accurately, objectively and timely in the patient's plan of care and discharge disposition.
• Adheres to responsibilities.
• Fulfills all compliance responsibilities related to position.
• Adheres to responsibilities and expectations of Mobile Crisis grant requirements.
• Performs other duties as required.
• Maintains and Models Nuvance Health Values.
• Demonstrates regular, reliable and predictable attendance.
  
  

Education: MASTER'S LVL DGRE

Other Information

Required: Broad-based clinical background and hospital or crisis experience. Excellent oral and written communication skills. Basic computer skills. Ability to prioritize the daily workload and utilize tools dedicated to the position/function. Deal with a high degree of public and patient contact and interaction, and make independent decisions, perform concurrent tasks, manage stressful situations, and balance multiple priorities.

(Must be available to work a flexible schedule of days/evenings, weekends and holidays).

Minimum Experience: 3-5 years

Education

Preferred: Licensed Clinical Social Worker in State of Connecticut. Will accept other qualified candidates who have a Master�s Degree in Social Work or Clinical Counseling, with expectation to complete Licensure within one year of hire date to maintain employment.

Working Conditions

Manual: Some manual skills/motor coord & finger dexterity

Occupational: Significant occupational risk

Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force

Physical Environment: Significant exposure to dirt, odors, noise, human waste, etc.

Credentials:LCSW

Company: Nuvance Health Med Practice CT

Org Unit: 504

Department: DH Inpatient Psych

Exempt: Yes

Salary Range: $32.23 - $59.86 Hourly

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Other

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

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