Clinical Care Coordinator (Behavioral Health)

Touchstone Health Services; Phoenix (AZ); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Incentives program

Job summary

Touchstone in Phoenix seeks a dedicated Behavioral Health Technician to provide case management and service coordination for families with young children. You will engage families, facilitate CFT meetings, and connect clients to community supports, following the Arizona Practice Model principles.

The role emphasizes collaboration with our team, maintaining EMR records, and delivering supportive services to families and children in the RBHA system.

Qualifications

• Must be at least 21 years old.
• Bachelor's degree or HS diploma plus 4 years of behavioral health experience.
• Must meet Agency requirements for Behavioral Health Technician.
• Valid AZ driver's license and AZ Fingerprint Clearance Card (or eligible).

Responsibilities

• Engage families to identify supports per Arizona RBHA model.
• Facilitate CFT/Service Plan meetings and craft individual plans.
• Explain the behavioral health process and family roles.
• Coordinate and schedule CFT/Service Plan meetings with stakeholders.
• Complete screenings, referrals, and document in EMR.
• Develop crisis/safety plans and maintain client records.
• Build positive relationships with families, consumers, and staff.
• Perform additional duties as needed.

Skills

Family engagement

RBHA knowledge

CFT coordination

EMR proficiency

Education

Bachelor's degree or HS diploma with 4 years BH experience

Tools

EMR systems

Job description

• Location 15820 N. 35th Ave. Suite 14,Phoenix, AZ, 85053,United States
• Base Pay $22.50 / Hour

Description

Earn up to $1,350 in incentives each quarter!!

Come be a part of our team at Touchstone! This is a wonderful position for individuals who are passionate about early intervention and learning how to work with young children and families. This position provides effective middle to high level case management, clinical perspective, and service coordination for clients and their families in accordance with the Arizona Practice Model 12 Principles. They work collaboratively with our team members and support families in accessing resources within Touchstone and in the community.

Essential Functions

1. Conducts the engagement process with families to identify natural/formal supports as outlined in the Arizona Model, Child and Family Team (CFT) process, and Regional Behavioral Health Authority (RBHA).
2. Facilitates CFT/Service Plan meetings according to the Arizona Model and RBHA guidelines in order to create individualized service plans as identified by the CFT members.
3. Ensures families understand the behavioral health process, the role of CFT Facilitator, and ensure family participation that links them to natural or community-based supports.
4. Coordinates and schedules CFT/Service Plan meetings with natural, formal supports, and system stakeholders
5. Completes comprehensive screenings with families after intakes to develop rapport with families, identify significant needs, and make appropriate referrals. Submits appropriate referrals within the agency and externally in the community.
6. Updates and maintains electronic medical records on each case.
7. Completes strength assessments and crisis/safety plans with families according to RBHA and ADHS guidelines.
8. Develops positive supportive relationships with consumers, family, stakeholders, and other TBH employees.
9. Completes additional duties as needed.

Qualifications

• Must be at least 21 years of age
• Bachelor's degree or High School Diploma and at least four (4) years of experience providing behavioral health services; or an acceptable and equivalent combination of education and experience
• Must meet Agency requirements for Behavioral Health Technician
• Must possess a valid AZ Drivers License
• Must possess an AZ Fingerprint Clearance Card or be eligible for one

POPULATION SERVED

Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the consumers served in the department: X Infant & Early Childhood (birth-5 years)

Compensation

Starting at $22.50 hourly.