Clinical Care Assistant: Patient Care & EMR Support

University Otolaryngologists; North Carolina; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Med/Dental/Vision

Paid Personal Time

Paid Holidays

401K

Paid STD/LTD/Life

Job summary

University Otolaryngologists is seeking a Clinical Care Assistant to join our medical office team. Responsibilities include greeting patients, taking vitals, rooming patients, documenting in the medical record, and ensuring clean exam rooms and instruments.

You will also answer phones, manage EMR alerts, and assist physicians during procedures. The role requires excellent communication skills, familiarity with practice management software, and adherence to HIPAA/OSHA standards.

Qualifications

• Minimum of 1 year experience in a medical office environment.
• Excellent oral and written communication skills.
• Knowledge of practice management software, timekeeping software and EHR packages.
• Knowledge of Microsoft Office software.
• Adheres to all HIPAA privacy and security regulations and guidelines.
• Must be aware of and comply with all OSHA standards and guidelines.

Responsibilities

• Greet patients, take vitals as needed, room the patient and document chief complaint.
• Complete chart documentation and manage EMR desktop and alerts.
• Clean exam rooms and instruments per protocol; maintain clean work area.
• Answer phones and return patient calls in a timely manner; route faxes and test results.
• Assist physicians during procedures and provide discharge instructions/education to patients.

Skills

Communication skills

Oral and written communication

HIPAA privacy & security

OSHA awareness

Tools

Practice management software

Timekeeping software

EHR packages

Microsoft Office

Job description

University Otolaryngologists is seeking a Clinical Care Assistant to join our medical office team. Responsibilities include greeting patients, taking vitals, rooming patients, documenting in the medical record, and ensuring clean exam rooms and instruments.

You will also answer phones, manage EMR alerts, and assist physicians during procedures. The role requires excellent communication skills, familiarity with practice management software, and adherence to HIPAA/OSHA standards.