Clinical Care Assistant (CCA)

Signature Healthcare, MA; Brockton (MA); On-site; USD 35,000 - 55,000; Part time

Job summary

An established healthcare provider is seeking a Clinical Care Associate to join their dynamic team. This role is essential in delivering superior patient care and ensuring a respectful and inclusive environment. You will engage with patients, providing vital support and information while demonstrating strong interpersonal and communication skills. If you're passionate about healthcare and eager to make a difference in the community, this position offers a rewarding opportunity to grow in a supportive and advanced medical setting. Join a team that values quality care and cultural diversity, and be part of a mission to enhance the lives of those you serve.

Benefits

Medical, Dental, and Vision

Life and Disability Insurance

Retirement Savings Plan

Employee Assistance Program (EAP)

Tuition Reimbursement

Paid Time Off (PTO)

Paid Holidays

Qualifications

• High school diploma or equivalent required.
• Graduate of a certification or technical program (CCA, CNA, etc.).
• Current BLS for Healthcare Providers certification.

Responsibilities

• Provide support and information to patients and staff in a fast-paced environment.
• Handle unique situations with limited standardization and provide constructive feedback.
• Demonstrate respect and cultural sensitivity to all patients and families.

Skills

Interpersonal Skills

Problem Solving

Communication Skills

Logical Thinking

Education

High School Diploma or Equivalent

Certification or Technical Program (CCA, CNA, etc.)

Current BLS Certification

Tools

Meditech

IDX

AllScripts

Job description

Brockton Hospital · B3 - Medical Surgical

Brockton, MA

Nursing

Part Time Flex, Evenings, 3PM-1130PM

Hours/Pay Period: 64

Signature Healthcare’s Brockton Hospital is hiring for a Clinical Care Associate in Brockton, MA.

Our recently renovated Brockton Hospital is a modern healthcare facility with a focus on superior patient care and safety. Following extensive renovations, the hospital is equipped with an advanced infrastructure to meet the evolving healthcare needs of the community. Join our team at Brockton Hospital and be better and stronger than ever.

Clinical Care Associate Roles and Responsibilities:

Essential functions include activities in which the incumbent must convey and receive detailed or important instructions to and from patients, associates, volunteers, visitors, and other professional and non-professional groups including the following capabilities:

• Understand the customer’s needs and provide correct information, resolving problems requiring logical thinking and follow-through.
• Function calmly and logically under tense and difficult situations.
• Work with frequent interruptions and respond appropriately to unexpected situations.
• Provide constructive feedback and initiate appropriate actions to correct situations.
• Deal with a variety of unique situations where only limited standardization may exist.
• Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Use appropriate judgment in communications and actions with patients, physicians, other associates, outside agencies, and suppliers.
• Demonstrate well-developed interpersonal skills to work in a fast-paced environment involving interaction with associates, clients, and patients.
• Demonstrate respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment. Commit to recognizing and respecting cultural diversity for all customers (internal and external). Communicate effectively with internal and external customers with respect to differences in cultures, values, beliefs, and ages, utilizing interpreters when needed.
• Perform other duties as assigned.

Required Skills & Qualifications:

At Signature Healthcare, we offer an inclusive and welcoming culture for our employees to grow and flourish, so if you're interested in this opportunity but your experience does not align with every qualification, we encourage you to apply. You may be just the right candidate for this or other opportunities.

Required:

• High school diploma or equivalent required.
• Graduate of a certification or technical program (CCA, CNA, CORT, PCT, PCA, etc.).
• Current American Heart Association BLS for Healthcare Providers completion.

Preferred:

• Previous health care experience preferred.
• One to two years of suggested working experience as a CCA, CORT, CNA, PCT, PCA preferred.
• Meditech, IDX, and AllScripts experience preferred.
• Previous hospital and/or acute care experience preferred.

Working at Signature Healthcare:

For 125 years, Signature Healthcare has been dedicated to delivering personalized healthcare services in a welcoming and medically advanced environment as one of the only not-for-profit community-based healthcare systems in Southeastern Mass. Our focus on quality care, matched with our commitment to serving every individual, fosters an inclusive and supportive environment for our employees to grow and flourish in their careers. Join Signature Healthcare and enjoy a fulfilling work experience, complemented by our comprehensive benefits package, including but not limited to:

• Medical, Dental, and Vision
• Life and Disability
• Retirement Savings Plan
• Employee Assistance Program (EAP)
• Voluntary Benefits (Accident, Home & Auto, Pet, etc.)
• Tuition Reimbursement
• PTO and Paid Holidays

Apply today with Signature Healthcare and help us become better and stronger than ever.