Clinical Care Assistant (CCA)

Signature Healthcare, MA; Brockton (MA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive benefits package

Welcoming culture

Job summary

Signature Healthcare, MA is seeking a Clinical Care Associate for Brockton Hospital. This role requires a high school diploma and completion of a certification program. Responsibilities include understanding patient needs, managing difficult situations, and demonstrating interpersonal skills. Preferred qualifications include previous healthcare experience and familiarity with Meditech, IDX, and AllScripts. Join our supportive environment where you can grow and benefit from comprehensive packages.

Qualifications

• High school diploma or equivalent required.
• Graduate of a certification or technical program (CCA, CNA, CORT, PCT, PCA, etc.).
• Current American Heart Association BLS for Healthcare Providers.

Responsibilities

• Understand customer's needs and provide accurate information.
• Function calmly under tense situations.
• Manage difficult patients and resolve unique situations.
• Communicate effectively with patients and associates.

Skills

Interpersonal skills

Logical thinking

Customer service

Cultural awareness

Education

High school diploma or equivalent

Graduate of a certification program

Tools

Meditech

IDX

AllScripts

Job description

Signature Healthcare’s Brockton Hospital is hiring for a Clinical Care Associate in Brockton, MA.

Our recently renovated Brockton Hospital is a modern healthcare facility with a focus on superior patient care and safety. Following extensive renovations, the hospital is equipped with an advanced infrastructure to meet the evolving healthcare needs of the community. Join our team at Brockton Hospital and be better and stronger than ever.

Clinical Care Associate Roles and Responsibilities

• Understands the customer’s needs and provides correct information and the ability to resolve problems requiring logical thinking and follow through.
• Functions calmly and logically under tense and difficult situations.
• Works with frequent interruptions and responds appropriately to unexpected situations.
• Constructive feedback and initiates appropriate actions to correct situations.
• Manages difficult patients.
• Deals with a variety of unique situations where only limited standardization may exist.
• Interprets a variety of instructions furnished in written, oral, diagram, or schedule form.
• Uses appropriate judgment in communications and actions with patients, physicians, other associates, outside agencies, and suppliers.
• Demonstrates well-developed interpersonal skills to work in a fast paced environment involving interaction with associates, clients, and patients.
• Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment. Commits to recognize and respect cultural diversity for all customers (internal and external). Communicates effectively with internal and external customers with respect of differences in cultures, values, beliefs and ages, utilizing interpreters when needed.
• Performs other duties as assigned.

Required Skills & Qualifications

At Signature Healthcare we offer an inclusive and welcoming culture for our employees to grow and flourish, so if you're interested in this opportunity but your experience does not align with every qualification, we encourage you to apply. You may be just the right candidate for this or other opportunities.

Required

• High school diploma or equivalent required.
• Graduate of a certification or technical program (CCA, CNA, CORT, PCT, PCA, etc.).
• Current American Heart Association BLS for Healthcare Providers.

Preferred

• Previous health care experience preferred.
• One-to-two years of suggested working experience as a CCA, CORT, CNA, PCT, PCA preferred.
• Meditech, IDX and AllScripts experience preferred.
• Previous hospital and/or acute care experience preferred.

Working at Signature Healthcare

For 125 years, Signature Healthcare has been dedicated to delivering personalized healthcare services in a welcoming and medically advanced environment as one of the only not-for-profit community-based healthcare systems in southeastern Massachusetts. Our focus on quality care, matched with our commitment to serving every individual, fosters an inclusive and supportive environment for our employees to grow and flourish in their careers. Join Signature Healthcare and enjoy a fulfilling work experience, complemented by our comprehensive benefits package.

Apply today with Signature Healthcare and help us become better and stronger than ever.