Clinical Authorization Coordinator

Damar Services, Inc.; Indianapolis (IN); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Mileage reimbursement

Tuition assistance (up to $3,000/year)

Medical, dental, vision insurance

401(k) plan

Job summary

Damar Services, Inc. is a mission-driven not-for-profit in Indiana delivering behavioral health and I/DD services. We are seeking a Clinical Authorization Coordinator to support billing, clinical quality review, and provider coordination across treatment teams.

The role involves tracking renewal dates, ensuring accurate documentation, and assisting with prior authorizations to enable timely claim submissions. Join a team committed to compassionate care and professional development.

Qualifications

• Bachelor’s degree required; preferably in social work, psychology, counseling or applicable discipline.
• Experience in social service field preferred.
• Experience with clinical documentation requirements and authorization processes (DCS, Medicaid, Medicare, private insurers) may be helpful.

Responsibilities

• Attend mandatory staff meetings and participate in assigned meetings.
• Coordinate with pay sources including Medicaid, Managed Medicaid and Medicare, and private insurers.
• Track patient admissions and discharges for behavioral health services.
• Monitor initial documentation and renewal dates for accuracy.
• Collaborate with Accounting on client billing details.
• Submit and track approvals for clinical prior authorizations.
• Provide administrative support to clinical teams as needed.

Skills

Communication

Documentation accuracy

Customer service

Education

Bachelor’s degree in social work / psychology / counseling

Job description

Employees at Damar aren’t just part of a workforce — they’re part of a mission-driven team making a real difference in people’s lives.

Since 1967, Damar has been recognized across Indiana as one of the largest not-for-profit organizations and a leading provider of behavioral health and intellectual and developmental disability (I/DD) services. We foster a united, purpose-driven culture where employees feel valued, supported, and motivated to give their best. It’s no surprise Damar has been named a Top Workplace for several years!

Ready to make a real difference?

The Clinical Authorization Coordinator is responsible for performing a variety of duties related to billing, clinical quality review, and provider support. This role plays an instrumental part in ensuring successful claim submission of behavioral health services, monitoring rendered services, and tracking renewal dates. The Clinical Authorization Coordinator will support various treatment teams across the organization.

Here are just a few of the benefits you’ll enjoy at Damar:

• Mileage reimbursement
• Receive world-class training of verbal intervention & physical management techniques
• Enjoy the opportunity to work with our vast population and programs/services
• Eligible for the Damar Advantage including discounts at Damar Health Services and Damar Pharmacy
• Comprehensive training in verbal intervention and physical management techniques
• Medical, Dental, and Vision Insurance options
• Up to $3,000 per year in Tuition Assistance
• Save for your retirement with our 401(k) Plan Participation
• Take care of loved ones through our Damar provided Life Insurance and additional voluntary options
• Short-Term and Long-Term Disability Insurance options
• Paid Holidays to spend time with loved ones
• Paid Time Off (PTO) for rest and renewal

Remarkable Ways You Will Be Making a Difference

• Attends mandatory staff meeting and other meetings as assigned
• Establishes and maintains effective lines of communication with representatives with pay sources, including Medicaid, Managed Medicaid and Medicare, as well as private insurers.
• Tracks behavioral health patient admissions and discharges.
• Monitors initial documentation and annual renewal dates
• Collaborates with Accounting regarding accurate client billing
• Responsible for submitting and tracking approval of clinical prior authorizations.
• Provide administrative support for clinical teams, as needed.

What You Need To Be Considered

• Bachelor’s degree required; preferably in social work, psychology, counseling or applicable discipline
• Experience in social service field preferred
• Experience preferred working with clinical documentation requirements, prior authorization processes, including DCS, Medicaid, Medicare, and private insurance companies
• Ability to pass and maintain Therapeutic Crisis Intervention (TCI) certification
• Ability to pass and maintain CPR Certification
• Minimum age of 21 per licensure requirements
• Valid Indiana driver’s license and driving record that meets eligibility requirements of Damar’s insurance carrier (for all positions requiring driving)
• Be clear of any felony convictions, substantiated charges of neglect or other disqualifying criminal convictions
• Successfully complete a pre-employment drug screen and physical
• Favorably meet and maintain Damar’s background screening

Essential Job Functions

The essential functions of this position require the physical ability and mobility needed to perform the job. This includes the ability to stand or sit for prolonged periods; occasionally stoop, bend, kneel, crouch, reach, and twist; lift, carry, push, and/or pull up to 50 lbs.; operate office equipment, including a computer keyboard; travel to other locations using private or commercial transportation; and communicate effectively to exchange information.

The position also requires the ability to recognize and respond appropriately to client behaviors, staff instructions, and safety concerns, and emergencies in an environment where individuals may display aggressive, self-injurious, sexually maladaptive, elopement, or other unpredictable behaviors.

Regular and acceptable attendance, excluding approved absences and periods of leave, is also an essential function of the position.

Each essential function must be performed satisfactorily, with or without reasonable accommodation.

Damar is committed to providing an accessible and inclusive experience for all applicants. If you need a reasonable accommodation to access our job opportunities, complete an application, or participate in any part of the recruiting process, please contact Damar Human Resources at [e-mail] . Requesting a reasonable accommodation will not adversely affect your consideration for employment.

Damar Services is an Equal Opportunity Employer. Damar makes equal employment opportunities available to all applicants and employees without regard to race, color, sex, pregnancy, age, religion, national origin, ancestry, disability, including hearing- or vision-related disabilities, citizenship status, military or veteran status, genetic information, sexual orientation, gender identity, or any other category protected by applicable federal, state, or local law.

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