CLINICAL ASSOCIATE - CT

Covenant HealthCare; Saginaw (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Retirement plan with employer match

Paid time off

Job summary

Covenant HealthCare is seeking a Clinical Associate to support patients and the imaging team. You will assist physicians, technologists and nurses in procedures, prepare rooms and equipment, transport patients, and help with chart reviews and data entry.

The role requires a high school diploma, BCLS certification, and recent direct patient care experience. PC/computer skills and familiarity with radiology workflows are preferred.

Qualifications

• High school diploma or equivalent.
• BCLS certification.
• 12 months of direct patient care experience minimum.
• 6+ months PC/computer experience.
• Radiology services experience preferred.

Responsibilities

• Assist physicians, radiologic technologists and nurses in procedures.
• Prepare and maintain procedure rooms and equipment.
• Transport patients to imaging and related services.
• Review charts and collect clinical history for procedures.
• Ensure accurate order processing and inventory control.

Skills

Customer service

Effective communication

Independent work

Cleaning techniques

Education

High school diploma

BCLS certification

Tools

RIS

PACS

Job description

Overview

The Clinical Associate demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation. This individual, under general supervision and/or detailed instruction, assists the medical, technical and nursing staff in the transport and preparation of patients; maintains procedure rooms and work areas; and is responsible for inventory control. He/she maintains appropriate records in accordance with regulatory agencies.

Responsibilities

Models Covenants Mission, Vision and WE CARE Values of Extraordinary Care for Every Generation.

Has clinical contact with patients in all age groups (neonatal, infant, pediatric, adolescent, adult, geriatric) and is able to appropriately assess, care for and treat them according to the age appropriate care guidelines as defined by Covenant HealthCare.

Works under the direction of physician, CT Technologist and/or registered nurse. Assists technologists, nurses and/or physicians in performing procedures, documents relevant information, and processes data media via computer, etc. Consults with Radiologist on completed exams; processes report

Reviews medical charts for pertinent history and relevant lab values; obtains clinical history; prepares/interviews and explains procedure to patients under his/her care.

Starts IVs and monitors injection sites during procedures.

Prepares procedure rooms and equipment.

Transports patients to and from the Imaging and Diagnostic Services Department if needed.

Ensures appropriateness of order; processes orders as required; charges supplies and exams; responsible for inventory control and stocking linen.

Demonstrates knowledge of radiation safety, hospital safety and infection control policies and procedures, maintaining a safe and clean environment. Follows proper procedures for sterilization and follows procedure for cleaning up contaminated materials and supplies.

Preserves patients' privacy and maintains confidentiality of patients' information. Ensures that services are provided in accordance with state and Federal regulations, organizational policy, and accreditation / compliance requirements.

Anticipates customer needs and provides services to all customers, including patients, physicians, hospital departments, and staff. Coordinates requests for services, information, records, and data on a timely basis. Researches and resolves problems.

Ensures that patients, their families, visitors, and employees are treated with kindness and respect. Demonstrates teamwork and integrity in all work-related activities. Establishes and maintains effective working relationships within the organization. Attends mandatory internal and external meetings and in-services as required.

Maintains proficiency in all computer functionality necessary to perform job duties(RIS, PACS, QC, email, etc.)

Performs other duties as assigned.

Qualifications

EDUCATION/EXPERIENCE

• High school diploma or equivalent
• BCLS certification
• Previous 12 months experience with direct patient care required
• Six months or more PC/computer experience required
• Previous experience in radiology services preferred

KNOWLEDGE/SKILLS/ABILITIES

• Completed medical terminology course or its equivalent
• Ability to communicate effectively with all levels of personnel and the public
• Proven ability to work independently
• Demonstrates excellent customer service
• Knowledge of proper cleaning techniques

WORKING CONDITIONS/PHYSICAL DEMANDS

• Ability to maintain punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
• Constant standing, walking.
• Frequent twisting, reaching, handling, feeling, talking, hearing.
• Frequent near vision, midrange vision, far vision, depth perception.
• Frequent visual accommodation, color vision, field of vision.
• Occasional lifting up to 50 lbs.
• Occasional sitting, lifting, carrying, pushing, pulling, climbing.
• Occasional balancing, stooping, crouching, squatting.

Why Work at Covenant HealthCare

At Covenant HealthCare, we are united by a shared mission of providing Extraordinary Care for Every Generation. We foster a culture built on teamwork, excellence, accountability, respect, customer service, and enthusiasm, where every employee plays an important role in delivering patient-centered care and making a difference in our community.

Our benefits include:

• Comprehensive medical, dental, and vision coverage
• Retirement plans with employer match
• Paid time off to support work-life balance
• Employee wellness programs and mental health support
• Tuition reimbursement, university discounts, and professional development opportunities