Clinical Associate - 6 West Cardiac Decision Unit - FT

Carilion Medical Center; Roanoke (VA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Carilion Clinic is seeking a Clinical Associate for the 6 West Cardiac Decision Unit in Roanoke. The role involves basic clinical services and clerical support to the unit team in a fast-paced environment.

The position requires a high school diploma or GED, BLS-HCP, and potential CNA certification for certain areas. Strong interpersonal and organizational skills are essential.

Qualifications

• High school diploma or GED is required.
• Certification as a CNA may be required for Critical Access Area.
• BLS for Healthcare Providers (BLS-HCP) required.
• Excellent interpersonal, communication, and teamwork skills; organized and self-motivated.
• Familiarity with office procedures and equipment.

Responsibilities

• Provide basic clinical services to patients and clerical support to the unit healthcare team.
• Assist with patient admissions, transfers, and discharges; welcome patients and visitors.
• Coordinate patient flow using unit software; schedule procedures and tests.
• May review medical records for orders and notify nurses of stat changes.
• Transport patients, supplies, and equipment; assist with chart audits as needed.
• Participate in sitter processes and interact with patients, families, and staff.
• Answer calls, route messages, and provide scheduling coverage for staff.

Skills

Interpersonal skills

Communication

Teamwork

Organization

Education

High school diploma or GED

Job description

Employment Status

Full time Shift: Any Day, Any Shift (United States of America) Facility: 1906 Belleview Ave SE - Roanoke Requisition Number: R163282 Clinical Associate - 6 West Cardiac Decision Unit - FT (Open)

How You'll Help Transform Healthcare

Here is an opportunity to thrive and bring your valuable skills to life within a setting known for providing the best quality care to patients. As a clinical associate, you will provide basic clinical services to patients and clerical support to the unit health‑care team.

6 West (CCDU) is a 24 bed Accredited Chest Pain Unit through the American College of Cardiology. The 24-bed unit provides specialized care and cardiac monitoring for cardiac observation, cardiac procedural patients as well as short stay inpatients such as chest pain, atrial fibrillation, syncope, and NSTEMI. The unit is also a primary unit for Congestive Heart Failure patients.

This position is eligible for a sign‑on bonus when successful candidate meets applicable guidelines.

This position is full time, working 7A or 7P shift with every other weekend and rotating holidays.

Welcomes and assists patients and visitors with registration.

May assist with patient admissions, transfers, and discharges.

Coordinates patient flow into/out of area using department/unit specific software and Intranet. Schedules patient therapeutic and diagnostic procedures.

May review medical records for outstanding orders and notifies nurse of stat orders and medication changes.

Cleans unit-based equipment and gathers supplies needed to operate equipment between patients as needed.

Transports patients, supplies specimens and equipment within the facility.

May assist with chart audits.

May perform unit-based patient care tasks for patients.

May participate in the sitter process.

Interacts with patients, visitors, physicians, and other health professionals.

Answers incoming calls via telephone and patient call system. Routes calls as needed and takes messages.

Provides scheduling coverage support for department/unit staff scheduling, including back up coverage.

Operates and maintains general office equipment. Orders department/unit supplies and equipment and stocks/organizes supplies.

Serves as a resource for department/unit software system.

Monitors cleanliness of waiting and break rooms and performs safety/environmental rounds.

Assists with maintaining regulatory compliance in unit.

Please note - employee must attend mandatory orientation classes during daytime hours, Monday through Friday, from 8 am to 5 pm for the first 2 weeks of employment. All classes require to be in person except for 2 online classes.

What We Require

• Education: High school graduate or GED.
• Experience: none
• Licensure, certification, and/or registration: none unless the following: Critical Access Area - Certified Nursing Assistant is required.
• Life Support: AHA BLS-HCP required.
• Other Minimum Qualifications: Effective interpersonal, communication, and team-working skills. Must be organized and self‑motivated. Must have knowledge of office procedure and equipment.

Compensation Range

$18.70 - $26.18 Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.

Benefits, Pay and Well‑being at Carilion Clinic

Carilion understands the importance of prioritizing your well‑being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well‑being resources to help you live a happy, healthy life - at work and when you're away.

When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Personify Health
• Discounts on childcare
• Continued education and training

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug‑Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.

For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies