Clinical Assistant-Virtual Care Coordinator-Commercialization

Mount Sinai Medical Center; New York (NY); On-site; USD 36,922 - 50,525; Full time

Job summary

A prominent healthcare institution in New York is looking for a Clinical Assistant to provide support to physicians and manage patient care. The role involves various responsibilities including coordinating patient schedules, assisting with medical procedures, and maintaining electronic records. Candidates should have a High School Diploma, relevant certifications, and at least 3 years of experience as a Medical Assistant. Competitive pay is offered, ranging from $26.80 to $36.68 hourly.

Qualifications

• High School Diploma/GED required.
• Completion of a certificate Medical Assistant program from an accredited school is needed.
• 3+ years of experience as a Medical Assistant is mandatory.

Responsibilities

• Coordinate patient care as a liaison between various stakeholders.
• Assist physicians with procedures and patient management tasks.
• Fulfill clerical responsibilities using electronic medical records.

Skills

Patient care coordination

Communication

Phlebotomy

Medical record management

Education

High School Diploma/GED

Medical Assistant certificate

Medical Scribe training

Job description

Description

The Clinical Assistant provides clinical and administrative support to physicians and surgeons. This individual coordinates patient care by serving as a liaison between physicians, patients, families, internal/external healthcare providers, homecare providers and insurance companies. Mentors and trains less experienced staff members.

Responsibilities

1. Serves as a liaison between physicians, patients, families, healthcare providers, nursing homes, homecare providers, patient employers and insurance companies to ensure quality patient care for patients seen in the campus and offsite satellite offices.
2. Coordinates the daily activities of the physician team staff to ensure an effective and efficient daily operations flow.
3. Fulfills patient care responsibilities as assigned which may include: checking schedules and organizing patient flow; accompanying patients to exam/procedure room, assisting patients as needed with walking, transferring, dressing, collecting and processing specimens and point of care testing, preparing for exam, etc.; assisting physicians with various procedures, taking vital signs, relaying instructions to patients and/or families; answering calls and providing pertinent information.
4. Fulfills clerical responsibilities as assigned which may include: sending and receiving patient medical records; obtaining lab/x‑ray reports, hospital notes, referral information, etc.; completing forms and requisitions as needed; managing charts to ensure information is completed and filed appropriately. These responsibilities may be carried out using the electronic medical record (EMR) system, database or manually as necessary.
5. Enters orders into the electronic medical record (EMR) system or prepares prescription refill requests on behalf of the physician for review and approval by the ordering physician.
6. May perform medical scribe functions as directed by the supervising physician, depending on the needs of the department.
7. Inventories, orders or re‑stocks medical supplies as applicable.
8. Provides set‑up of examination room and instruments in accordance with proper sterilization techniques established by hospital and infection control policies.
9. Maintains logging system as required for refrigeration of medications, point of care testing, sterilization process, crash cart or others as needed. Checks expiration dates on all medications and medical supplies and disposes appropriately as per institution policy.
10. Complies with established personal protective equipment requirements necessary for protection against exposure to blood and other potential infectious body fluids, chemical disinfectants, radiation and other hazardous substances.
11. May perform appointment scheduling or the booking of surgeries/procedures, or work in conjunction with Surgical Coordinator verifying times with patients; preparing charts, pre‑admissions and consent forms.
12. May be required to perform proficient phlebotomy duties.
13. May check and verify and update insurance information utilizing internal or web sources. May perform and verify pre‑certification for procedures as necessary.
14. Provides training and mentoring to Level I MA staff.
15. May assist in establishing Medical Assistant I and II schedules and workflow to meet the needs of the practice and applicable to patient volumes.
16. Performs other duties as assigned.

Qualifications

• High School Diploma/GED
• Completion of a certificate Medical Assistant program from an accredited school
• Completion of a Medical Scribe training program (if the Scribe role is required by the department)
• 3+ years of experience as a Medical Assistant
• BCLS certification – Required (Issuing Authority: AHA)

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $26.8018 - $36.6767 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.