Clinical Assistant & Patient Flow Specialist

University Hospitals Pain Management; Avon (OH); Hybrid; USD 38,000 - 46,000; Full time

Job summary

University Hospitals Pain Management in Avon, OH seeks a Medical Assistant to provide clinical and administrative support in an outpatient setting. You will room patients, take vitals, document in the EMR, assist with procedures, and help maintain smooth patient flow.

You will support front desk tasks, schedule appointments, verify information, and ensure PHI is protected in accordance with UH policies. The role emphasizes patient-centered care and safe, compliant operations.

Responsibilities

• Facilitates unit operations by managing patient flow.
• Assists with front desk duties for the department, including scheduling patients and collecting documentation.
• Performs basic patient-centered care as delegated by provider.
• Provides a safe environment for patients.
• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Job description

University Hospitals Pain Management in Avon, OH seeks a Medical Assistant to provide clinical and administrative support in an outpatient setting. You will room patients, take vitals, document in the EMR, assist with procedures, and help maintain smooth patient flow.

You will support front desk tasks, schedule appointments, verify information, and ensure PHI is protected in accordance with UH policies. The role emphasizes patient-centered care and safe, compliant operations.