Position Summary
The Clinical Assistant Nurse Manager (CANM) is responsible for leading the shift operations within the clinical setting to ensure the delivery of high-quality care, an exceptional customer experience, and optimal patient flow. In conjunction with the Department Nursing Operations Manager and the Assistant Nursing Operations Manager (ANOM), the CANM provides guidance, fosters collaboration, and oversees the unit’s clinical operations, including patient care assignments, customer experience, productivity, and quality outcomes. This role focuses on settings where patients have an advanced illness or injury that routinely requires timely, intense, and complex care to stabilize and support the patient’s medical condition. These areas require a lower caregiver-to-patient ratio and highly trained team members with advanced skills.
Responsibilities
- Exemplar of the mission, vision, and values of Orlando Health.
- Participates in shared leadership structure.
- Manages staffing assignments for oncoming and outgoing shifts, based on patient acuity and skill set of team members to ensure patient care needs are met.
- Coordinates patient flow by working directly with the Administrative Supervisors, Care Coordinators, and Discharge Planners to achieve expected outcomes.
- Monitors the overall status of patients within the area of responsibility and closely monitors the status of seriously ill patients.
- Coordinates and/or participates in the delivery of patient care, ensuring compliance with physician orders and established policies, procedures, and standards of practice.
- Serves as a resource supporting frontline team members and providers as appropriate.
- Supports clinical collaboration focusing on expected patient length of stay.
- Performs direct patient care activities as required to meet operational needs.
- Interfaces with patients and families to enhance customer experience by conducting Nurse Leader rounds and investigating/responding to patient/family and physician complaints.
- Participates in and/or leads safety huddles.
- Embraces, communicates, and promotes change and problem solving.
- Assesses equipment needs to ensure staff have the necessary equipment for patient care and can appropriately utilize it.
- Supports and sustains all leader-driven initiatives.
- Assists with retention strategies for new team members to foster a best place to work environment.
- Maintains a regulatory ready environment of care.
- Ensures the appropriate allocation and adjustment of staff, including assignment of meal breaks and relief of team members as needed.
- Utilizes effective fiscal management skills and resources in decision-making.
- Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other standards.
- Ensures compliance with all Orlando Health policies and procedures.
Qualifications
Education/Training
- Bachelor of Science in Nursing Degree (BSN) preferred.
Licensure/Certification
- Current licensure as a registered nurse in the State of Florida or Nurse Licensure Compact (NLC).
- Current Basic Life Support (BLS) certification.
- Certification in area of expertise; preferred.
- May require one or more of the following certifications based on the assigned patient population:
- Advanced Cardiovascular Life Support (ACLS)
- Pediatric Advanced Life Support (PALS)
- Neonatal Resuscitation Program (NRP)
- Trauma Nurse Core Course (TNCC)
Experience
- A minimum of one year of experience as a Registered Nurse; acute care setting preferred.