Clinical Assistant (Hybrid) - Dallas, TX

Integrative Emergency Services; Dallas (TX); Hybrid; Full time

Job summary

A leading healthcare provider in Dallas is seeking a Clinical Assistant to perform administrative and clinical duties under supervision. This full-time role involves patient interaction, documentation, and assisting with examinations. Ideal candidates will possess strong communication skills and a detail-oriented approach. Join a dynamic team dedicated to quality patient care.

Qualifications

• 2+ years in health education, patient navigation, or healthcare assistance preferred.
• CMA or RMA certification preferred or willingness to obtain.

Responsibilities

• Obtain patient history and vital signs; document in electronic medical records.
• Assist in examinations and procedures with providers.
• Handle customer inquiries, requests, and complaints.

Skills

Analytical Skills

Organizational Skills

Communication Skills

Detail-oriented

Listening Skills

Education

High School diploma or GED

Associates Degree

Tools

MS Office

Job description

Clinical Assistant (Hybrid) - Dallas, TX

Join to apply for the Clinical Assistant (Hybrid) - Dallas, TX role at Integrative Emergency Services.

Job Overview

The Clinical Assistant at Key Medical Care performs administrative and clinical duties under the supervision of a licensed healthcare provider. This full-time, non-exempt position involves facilitating provider rounding and documentation, assisting with patient and family communication. Office days are Monday, Wednesday, and Friday at 4100 Harry Hines Blvd Suite #375, Dallas, TX, 75219.

Essential Duties and Responsibilities

1. Obtain patient history and vital signs; document in electronic medical records.
2. Assist in examinations and procedures with providers.
3. Document dictated patient notes.
4. Answer calls and messages promptly.
5. Monitor labs and X-ray results.
6. Review provider schedules to ensure smooth patient flow.
7. Participate in performance improvement, staff training, and team meetings.
8. Report errors or issues to supervisor immediately.
9. Maintain confidentiality of medical records per HIPAA standards.
10. Communicate supply orders to the team.
11. Handle customer inquiries, requests, and complaints; escalate complex issues appropriately.
12. Provide guidance and training to staff as needed.

Qualifications

Knowledge, Skills, Abilities

• Strong analytical, organizational, and communication skills.
• Detail-oriented with ability to manage multiple priorities.
• Proficient in MS Office and internet use.
• Fluent in English; bilingual skills (Vietnamese, Chinese, Arabic, Spanish) are a plus.
• Knowledge of HIPAA and confidentiality standards.
• Excellent listening skills and compassionate approach.
• Effective at presenting information and responding to questions.

Education / Experience

Required:

• High School diploma or GED.
• Valid Texas Driver’s license and reliable transportation.

Preferred:

• Associates Degree.
• 2+ years in health education, patient navigation, or healthcare assistance.
• Prior healthcare experience; CMA or RMA certification preferred or willingness to obtain.
• Bilingual abilities are advantageous.

Physical Demands

• Visual acuity, including close, distance, peripheral, and depth perception.
• Regularly stand, sit, talk, hear, stoop, kneel, and operate a computer and phone.
• Occasionally lift 20-25 pounds.
• Manual dexterity for typing and handling supplies.
• Ability to handle stress when assisting diverse patient populations.

Work Environment

• Low noise levels typical of interior settings.
• Work in a smoke-free environment, compliant with federal guidelines.
• Adherence to immunization and vaccination policies as required by client sites.

Additional Details

Pay: $16.50/hr

Schedule: Office days Monday, Wednesday, and Friday at 4100 Harry Hines Blvd, Dallas, TX, 75219; occasional local travel may be required.

Employment Details

• Seniority Level: Entry level
• Type: Full-time
• Job Function: Healthcare Provider