Clinical Assistant (CMA/RMA/LPN/ATC/EMT)- Winston Salem

OrthoCarolina; Winston-Salem (NC); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Paid holidays

Wellness programs

Tuition reimbursement

Job summary

OrthoCarolina in Winston-Salem is seeking a full-time Clinical Assistant to support orthopedic patient care, testing, and education. You will work closely with physicians, document histories and vitals in EPIC, and help with casting, bracing, and in-office procedures.

The role emphasizes clear communication, patient education, and efficient coordination of administrative tasks such as scheduling, supplies, and messages in the EHR.

Qualifications

• Graduate of an accredited program for medical assistants, athletic training, or nursing.
• Experience plus certification acceptable.
• CMA/RMA registered/certified through national organizations listed.
• EMTs require Emergency Medical Technician certification.
• National Certification accepted, state certification required upon recertification.
• ATCs board certified as Athletic Trainer; new graduates welcome; travel may be required.

Responsibilities

• Update clinical notes in electronic medical records (EPIC).
• Complete phone triage and perform casting/bracing.
• Perform routine office procedures and provide patient education.
• Greet patients and document histories and vitals in the EHR.
• Assist practitioner with examinations and in-office procedures.
• Sterilize rooms and equipment after encounters.
• Ongoing administrative duties: ordering supplies, stocking, patient messages, refills.

Skills

EMR (Epic)

Patient education

Communication

Education

Biology degree (A.S./B.S.)

Tools

EMR systems (EPIC)

Job description

At OrthoCarolina, our team is our greatest asset and the foundation of our success. We are a diverse group of individuals, accountable to each other to uphold the standards of excellence and promote an environment of teamwork throughout the organization. OrthoCarolina has 43 unique care locations with over 1300 professionals who share a common goal to make lives better. Our employees are eligible for a full spectrum of benefits including paid company holidays, wellness programs, and tuition reimbursement. To learn more about Team OC please visit https://www.orthocarolina.com/about-us

We are looking for a full-time Clinical Assistant in our Winston Salem office. The Clinical Assistant is responsible for providing and coordinating orthopedic patient care which includes performing routine office procedures and testing, participating in patient teaching, communicating effectively with others, and partnering with the physician/mid-level provider in the delivery of patient care.

Essential Functions

• Updating clinical notes in electronic medical systems
• Completing phone triage
• Casting and bracing
• Performing routine office procedures
• Providing patient education

Skills and Abilities

• Knowledge of EMR (Epic)
• Ability to triage patient telephone calls. Gather pertinent facts; be as accurate and concise as possible to assess patient health status and act as liaison between patient and provider.
• Ability to clearly and effectively educate patients, families and staff regarding the full scope of patient care needs related to the care of patients with orthopedic problems.
• Communicate effective and clearly.
• Respond well to questions with patients, physicians/ mid-level providers and co-workers.

Qualifications

• Graduate of an accredited program for medical assistants, athletic training, or nursing
• Or Experience plus certification
• For information regarding eligibility for certification please visit: https://www.nhanow.com/Eligibility# https://americanmedtech.org/certification/get-certified
• CMA/RMA must be registered/certified through one of the following national organizations: American Association of Medical Assistants (AAMA), National HealthCareer Association (NHA), American Registry of Medical Assistants (ARMA), American Medical Technologists (AMT), or American Medical Certification Association (AMCA)
• EMTs will need Emergency Medical Technician certification.
• National Certification is accepted, following guidelines set forth by the National board that State certification is required upon recertification.
• ATCs will need to be board certified as Athletic Trainer New graduates are welcome Travel to other OC locations may be required.

A Typical Day

A typical day for the clinical assistant involves collaborating with and providing clinical and administrative support to the healthcare practitioner to ensure the delivery of high quality, compassionate patient care. The clinical assistant greets patients as they escort them to the exam room. They obtain and document past medical/surgical histories, vitals, patient medications and allergies in the EHR system (EPIC). This role assists the practitioner with patient examinations, treatments, and in-office procedures, in addition to cleaning and sterilizing rooms and equipment after each encounter. Some day-to-day tasks include suture/staple removal, assisting with casting/bracing, and assisting with injections. A pivotal job function for our clinical assistants is to educate patients through booklets/instruction sheets prior to minor procedures in accordance with physician instruction. This position will also orchestrate administrative duties which may include ordering supplies, stocking rooms, responding to patient messages, prescription refill requests, filing documents, and monitoring work queues in the EHR system.

Employee Type Regular Qualifications Skills Education A.S: Biology, B.S.: Biology Certifications CPR - Other Language Work Experience Clinical Experience

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