Certified/Registered Medical Assistant - Matthews/Monroe

OrthoCarolina; Matthews (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid holidays

Wellness programs

Tuition reimbursement

Job summary

OrthoCarolina Matthews is seeking a full-time Clinical Assistant to support orthopedic patient care. You will perform routine office procedures, assist with exams, triage calls, and help with casting and bracing, while coordinating with physicians.

This role requires graduation from an accredited medical assisting, athletic training, or nursing program, plus CMA/RMA certification; EMT/ATC certifications may be needed; travel to other OC locations could be required; EPIC EMR experience preferred.

Qualifications

• Graduate of an accredited program for medical assistants, athletic training, or nursing.
• Certification is required.
• EMTs will need Emergency Medical Technician certification.
• ATCs will need to be board certified as Athletic Trainer.
• National Certification accepted; state certification required upon recertification.
• Travel to other OC locations may be required.

Responsibilities

• Updating clinical notes in electronic medical systems (EMR).
• Completing phone triage and coordinating patient communication.
• Casting and bracing assistance.
• Performing routine office procedures.
• Providing patient education and instructions.

Skills

EMR (Epic)

Phone triage

Patient education

Communication skills

Team collaboration

Education

Accredited medical assisting program

CMA/RMA certification

Tools

EMR (Epic)

Job description

Responsible for providing and coordinating orthopedic patient care which includes performing routine office procedures and testing, participating in patient teaching, completing triage which includes the delivery, management and coordination of telephone live calls and Voice Mail; Tasks; Fax etc. Communicating effectively with others and assisting the physician/mid-level provider in the delivery of patient care.

At OrthoCarolina, our team is our greatest asset and the foundation of our success. We are a diverse group of individuals, accountable to each other to uphold the standards of excellence and promote an environment of teamwork throughout the organization. OrthoCarolina has 43 unique care locations with over 1300 professionals who share a common goal to make lives better.

Our employees are eligible for a full spectrum of benefits including paid company holidays, wellness programs, and tuition reimbursement.

• paid company holidays
• wellness programs
• tuition reimbursement

To learn more about Team OC please visit https://www.orthocarolina.com/about-us

We are looking for a full-time Clinical Assistant for our Matthews location. This team member will work 36 hours per week with Monday, Wednesday, and Friday morning being at our Matthews office and Tuesday, Thursday being at our Monroe office.

The Clinical Assistant is responsible for providing and coordinating orthopedic patient care which includes performing routine office procedures and testing, participating in patient teaching, communicating effectively with others, and partnering with the physician/mid-level provider in the delivery of patient care.

Essential Functions:

• Updating clinical notes in electronic medical systems
• Completing phone triage
• Casting and bracing
• Performing routine office procedures
• Providing patient education

Skills and Abilities:

• Knowledge of EMR (Epic)
• Ability to triage patient telephone calls. Gather pertinent facts; be as accurate and concise as possible to assess patient health status and act as liaison between patient and provider.
• Ability to clearly and effectively educate patients, families and staff regarding the full scope of patient care needs related to the care of patients with orthopedic problems.
• Communicate effectively and clearly.
• Respond well to questions with patients, physicians/ mid-level providers and co-workers.

Qualifications:

• Graduate of an accredited program for medical assistants, athletic training, or nursing. Or Experience plus certification.
• Certification is required. For information regarding eligibility for certification please visit: https://www.nhanow.com/Eligibility# https://americanmedtech.org/certification/get-certified
• CMA/RMA must be registered/certified through one of the following national organizations: American Association of Medical Assistants (AAMA), National HealthCareer Association (NHA), American Registry of Medical Assistants (ARMA), American Medical Technologists (AMT), or American Medical Certification Association (AMCA)
• EMTs will need Emergency Medical Technician certification.
• National Certification is accepted, following guidelines set forth by the National board that State certification is required upon recertification.
• ATCs will need to be board certified as Athletic Trainer New graduates are welcome Travel to other OC locations may be required.

Typical Day:

A typical day for the clinical assistant involves collaborating with and providing clinical and administrative support to the healthcare practitioner to ensure the delivery of high quality, compassionate patient care. The clinical assistant greets patients as they escort them to the exam room. They obtain and document past medical/surgical histories, vitals, patient medications and allergies in the EHR system (EPIC). This role assists the practitioner with patient examinations, treatments, and in-office procedures, in addition to cleaning and sterilizing rooms and equipment after each encounter. Some day-to-day tasks include suture/staple removal, assisting with casting/bracing, and assisting with injections. A pivotal job function for our clinical assistants is to educate patients through booklets/instruction sheets prior to minor procedures in accordance with physician instruction. This position will also orchestrate administrative duties which may include ordering supplies, stocking rooms, responding to patient messages, prescription refill requests, filing documents, and monitoring work queues in the EHR system.

Employee Type Regular Qualifications Skills

Medical Care, Medical Offices, Medical Records Management, Medication Administration, Patient Care, Patient Care Documentation, Patient Evaluations, Surgeries Education A.S: Biology, B.S.: Biology Certifications CPR - Other Language Work Experience Clinical Experience

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