Clinical Assistant- Charlotte, NC

OrthoCarolina; Fort Mill (SC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid holidays

Wellness programs

Tuition reimbursement

Job summary

OrthoCarolina is seeking a Clinical Assistant to join our Charlotte-area offices. The role involves coordinating orthopedic patient care, updating EMR notes, assisting with routine procedures, and educating patients.

You will work with physicians to ensure high-quality, compassionate care in a busy clinical environment. Responsibilities include triage calls, casting and bracing support, and maintaining clinical areas.

Qualifications

• Graduate of an accredited program for medical assistants, athletic training, or nursing.
• Certification is required for CMA/RMA or equivalent.
• EMTs need EMT certification; new graduates are welcome.

Responsibilities

• Update clinical notes in the EMR (EPIC).
• Perform phone triage and document responses clearly.
• Assist with casting, bracing and minor procedures.
• Provide patient education and post-procedure instructions.
• Maintain clean and sterilized exam rooms and prepare supplies.

Skills

EMR (Epic)

Phone triage

Patient education

Effective communication

Education

A.S. Biology

B.S. Biology

Tools

CPR - Other

Job description

At OrthoCarolina, our team is our greatest asset and the foundation of our success. We are a diverse group of individuals, accountable to each other to uphold the standards of excellence and promote an environment of teamwork throughout the organization. OrthoCarolina has 43 unique care locations with over 1300 professionals who share a common goal to make lives better. Our employees are eligible for a full spectrum of benefits including paid company holidays, wellness programs, and tuition reimbursement. To learn more about Team OC please visit https://www.orthocarolina.com/about-usJoin OrthoCarolina as a Clinical Assistant!We have exciting opportunities available in our Charlotte-area offices. We offer full-time (Monday through Friday, day shift) in addition to a comprehensive benefits package.The Clinical Assistant is responsible for providing and coordinating orthopedic patient care which includes performing routine office procedures and testing, participating in patient teaching, communicating effectively with others, and partnering with the physician/mid-level provider in the delivery of patient care.Essential Functions:Updating clinical notes in electronic medical systemsCompleting phone triageCasting and bracingPerforming routine office proceduresProviding patient education Skills and Abilities:Knowledge of EMR (Epic)Ability to triage patient telephone calls. Gather pertinent facts; be as accurate and concise as possible to assess patient health status and act as liaison between patient and provider.Ability to clearly and effectively educate patients, families and staff regarding the full scope of patient care needs related to the care of patients with orthopedic problems.Communicate effectively and clearly. Respond well to questions with patients, physicians/ mid-level providers and co-workers.Qualifications:Graduate of an accredited program for medical assistants, athletic training, or nursing. Or Experience plus certification. Certification is required.For information regarding eligibility for certification please visit:https://www.nhanow.com/Eligibility#https://americanmedtech.org/certification/get-certifiedCMA/RMA must be registered/certified through one of the following national organizations: American Association of Medical Assistants (AAMA), National HealthCareer Association (NHA), American Registry of Medical Assistants (ARMA), American Medical Technologists (AMT), or American Medical Certification Association (AMCA)EMTs will need Emergency Medical Technician certification. National Certification is accepted, following guidelines set forth by the National board that State certification is required upon recertification.ATCs will need to be board certified as Athletic TrainerNew graduates are welcomeTravel to other OC locations may be required.A Typical Day:A typical day for the clinical assistant involves collaborating with and providing clinical and administrative support to the healthcare practitioner to ensure the delivery of high quality, compassionate patient care. The clinical assistant greets patients as they escort them to the exam room. They obtain and document past medical/surgical histories, vitals, patient medications and allergies in the EHR system (EPIC). This role assists the practitioner with patient examinations, treatments, and in-office procedures, in addition to cleaning and sterilizing rooms and equipment after each encounter. Some day-to-day tasks include suture/staple removal, assisting with casting/bracing, and assisting with injections. A pivotal job function for our clinical assistants is to educate patients through booklets/instruction sheets prior to minor procedures in accordance with physician instruction. This position will also orchestrate administrative duties which may include ordering supplies, stocking rooms, responding to patient messages, prescription refill requests, filing documents, and monitoring work queues in the EHR system.Employee TypeRegularQualificationsSkillsMedical Care, Medical Offices, Medical Records Management, Medication Administration, Patient Care, Patient Care Documentation, Patient Evaluations, SurgeriesEducationA.S: Biology, B.S.: BiologyCertificationsCPR - OtherLanguageWork ExperienceClinical Experience