Clinical Assistant

1012 Lehigh Valley Physician Group - Lehigh; Boyertown (Berks County); Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

Lehigh Valley Health Network is seeking a team-oriented candidate to support front desk operations and participate in patient care delivery under supervision. You will assist providers and nurses, manage calls, and help with vital signs and appointments.

The role emphasizes independence, adaptability, and reliable scheduling while ensuring compliance with safety and documentation standards in a high-volume clinic setting.

Qualifications

• High school diploma or GED required.
• 1 year experience in a physician office or healthcare setting.
• Demonstrates initiative and can work independently as well as with others.
• Ability to adapt to change.
• Strong time management skills.
• Proficient computer skills, including EMR, word processing and Excel.
• BLS certification within 30 days.

Responsabilités

• Performs clerical and front desk functions to support patient care delivery; answers phones and directs calls.
• Assists care delivery team as directed and supports the provider and nurse.
• Refer clinical issues beyond responsibility to licensed clinician or supervisor promptly.
• Escort patients to exam rooms and record vital signs after competency assessment.
• Maintain knowledge of insurance, managed care plans, and medical authorization requirements.
• Ensure a safe environment for staff, patients, and visitors.
• Complete clinical and clerical competency training as required.

Connaissances

Initiative

Independence

Collaboration

Formation

High School Diploma/GED

Outils

EMR

Word Processing

Excel

Description du poste

Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day. Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary Functions as a member of the practice clinical care delivery team to provide selected clinical care to patients under the direction of a LPN, RN, or provider. Performs clerical/administrative duties associated with front desk operations under the direction of the supervisor.

Job Duties

• Performs clerical and front end functions to support patient care delivery; answers telephones and directs calls appropriately.
• Functions as a member of the care delivery team to assist the provider and nurse as needed and directed.
• Refers clinical issues or problems beyond the scope of responsibility to the licensed nurse, Clinical Coordinator/Manager, Clinical Educator, or provider in a timely manner.
• Escorts patients to exam room and completes vital signs on patients after completing the vital sign competency assessment.
• Vital signs are to include, but are not limited to, height, weight, head circumference, growth charts, temperature, pulse, respiration, blood pressure, vision screening, hearing screening and pain screening and any others specific to the practice.
• Troubleshoots and takes corrective measures in care and handling of equipment.
• Maintains current knowledge of insurance, managed care plans, and medical authorization requirements.
• Ensures environment is safe for employees, patients, and visitors.
• Corrects and reports unsafe situations and practices.
• Attends and satisfactorily completes all clinical and clerical competency training, as required.

Minimum Qualifications

• High School Diploma/GED
• 1 year experience in a physician office practice setting or healthcare setting.
• Demonstrates initiative and is able to function independently, as well as collaboratively.
• Ability to accept and adapt to change.
• Strong time management skills.
• Proficient computer skills, including EMR, word processing and Excel.
• BLS - Basic Life Support AHA - American Heart Association within 30 Days

Additional Qualifications

• Physical Demands: Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

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Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

Work Shift: Day Shift Address: 23 N Walnut St Primary Location: Boyertown - 23 North Walnut Street Position Type: Onsite Union: Not Applicable Work Schedule: Monday - Friday Department: 1012-20159 LVPG-L Family and Internal Medicine - Boyertown Lehigh Valley Health Network (LVHN) is the region’s largest employer and health care provider of choice. Our nearly 20,000 health care professionals take pride in what they do and are driven by our mission to heal, comfort and care for the people of our community.

LVHN is honored to be certified as a Great Place to Work®. LVHN’s culture of trust - and the positive things colleagues said about working at LVHN when surveyed by Great Place to Work and Fortune - align perfectly with what makes a great workplace. This designation tells you that LVHN is a great place to work from hire to retire.

If you are someone who aligns with LVHN’s core values - Compassion, Integrity, Collaboration and Excellence - you will have a rewarding and successful career here.