Clinical Assessor

Neighborhood Outreach Access to Health; Phoenix (AZ); On-site; USD 42,000 - 60,000; Full time

Job summary

Neighborhood Outreach Access to Health (NOAH) is hiring a Clinical Assessor/Behavioral Health Technician in Phoenix to perform comprehensive intake assessments and develop initial treatment plans under licensed supervision. You will complete required forms, coordinate with care teams, and support patients with outreach and resource linkage.

The role emphasizes confidentiality, adherence to NOAH policies, and quality improvement while delivering supportive counseling and ensuring access to

Qualifications

• Knowledge of DSM-5 and general clinical principles and practices.
• Ability to work cohesively within the treatment team.
• Excellent verbal and written communication skills and ability to interact with diverse backgrounds.
• Ability to read, write, and speak English; Spanish preferred.

Responsibilities

• Conduct comprehensive intake assessments and complete required documentation (ROI, consents, PHQ-9, ASAM, CALOCUS).
• Collaborate with providers, case managers, and teams to support caseload management and treatment planning.
• Participate in staff meetings, treatment planning sessions, and case conferences to ensure coordinated care.
• Process Releases of Information (ROI) for prior outpatient and inpatient services.
• Provide outreach and engagement following crisis interventions.
• Deliver supportive counseling under supervision and address treatment adherence barriers.
• Connect patients with community resources and document interactions per policies.
• Contribute to quality improvement initiatives and ensure patient confidentiality.

Skills

DSM-5 knowledge

Verbal & written communication

Organizational skills

Confidentiality & ethics

Bilingual English/Spanish

Education

High school diploma

Associate's degree in behavioral health

Bachelor’s or Master’s in behavioral health

Tools

Microsoft Office Suite

Job description

Neighborhood Outreach Access to Health (NOAH) is a Federally Qualified Health Center (FQHC) that offers comprehensive, integrated, and affordable healthcare services to people in need. We serve over 40,000 neighbors with a variety of services, including medical, dental, behavioral health, nutrition, preventive health, eligibility assistance, and health education programs.At NOAH, we are dedicated to promoting the overall wellness of our employees by fostering a supportive and balanced work environment. We understand the importance of physical, mental, and emotional well-being, and we strive to create a workplace where our team members can thrive both personally and professionally. Join us in making a difference in our community while enjoying a fulfilling and rewarding career.Job Summary:Clinical Assessor functions as a Behavioral Health Technician (BHT) under the direct supervision of a licensed Behavioral Health Professional (BHP), and is responsible for conducting comprehensive initial screenings, intakes, and assessments for individuals referred to NOAH for outpatient behavioral health and psychiatric services. This role includes providing supportive counseling, developing individualized treatment plans, and completing all required documentation and inventories, such as Releases of Information (ROI), Consents, PHQ-9, ASAM, CALOCUS, and other relevant tools.Duties/Responsibilities:Conduct comprehensive intake assessments and complete all required documentation, including ROI, Consents, PHQ-9, ASAM, CALOCUS, and other relevant inventories for new and returning patients.Collaborate closely with assigned providers, case managers, and internal and external patient teams to support caseload management, treatment plan and address identified patient needs.Participate in staff meetings, treatment planning sessions, and case conferences to ensure coordinated care.Complete and process Releases of Information (ROI) for prior outpatient and inpatient treatment services.Provide outreach and engagement following internal and external crisis interventions.Deliver supportive counseling services under the direct supervision of a licensed behavioral health professional.Engage patients experiencing challenges with treatment adherence and assist in resolving barriers to appointment compliance.Connect patients with appropriate community resources and document all interactions in accordance with NOAH policies and procedures.Educate patients on available community services and facilitate appropriate linkages.Contribute to quality improvement initiatives to enhance case management and provider service delivery.Maintain strict adherence to patient confidentiality and rights in compliance with NOAH policies, contractual obligations, and state and federal regulations.Consistently meet established productivity expectations for the position.Perform other related duties as assigned.Required Skills/Knowledge/Abilities:Knowledge of DSM-5 and general clinical principles and practices.Ability to work cohesively within the treatment team.Excellent verbal and written communication skills and ability to interact with individuals of various social, cultural, and educational backgrounds.Ability to understand and follow written and verbal instructions.Excellent organizational skills and attention to detail.Ability to exercise confidentiality, discretion, and good judgment.Proficient with Microsoft Office Suite or related software.Ability to read, write, and speak English; Spanish preferred.Education and Experience:High school diploma or high school equivalency diploma and a combination of education in a field related to behavioral health and full-time behavioral health work experience totaling at least two yearsAssociate's degree and at least two years of full-time behavioral health work experienceBachelor’s or master’s degree plus one-year behavioral health experience ORBachelor’s or master’s degree with a behavioral health focus1+ years of Clinical Assessment experience in outpatient behavioral health setting preferred.Other Requirements:New Hires are required to pass pre-employment background check and drug testing (effective 11/1/2022).Current Level 1 Fingerprint Clearance Card or must pass fingerprint clearance within 7 days following hire.Basic Life Support (BLS) certification.