Clinical Assessment Specialist

The Menninger Clinic; Houston (TX); Sur place; USD 52 000 - 73 000; Plein temps

Résumé du poste

The Menninger Clinic in Houston seeks an Admissions Coordinator to conduct initial screenings, manage admissions, and coordinate finances and records. You will act as a patient advocate, ensuring clarity of rights and responsibilities and aligning program placement with clinical needs.

Requires a Master’s in behavioral healthcare or RN with BSN and at least 4 years of direct behavioral health care. Cerner, TIER, and Who's On proficiency is preferred to streamline enrollment and confidentiality.

Qualifications

• Master's degree in behavioral healthcare or RN with BSN.
• Minimum 4 years of direct patient care in behavioral health.
• Admissions experience preferred with familiarity in screening and orientation.
• Licenses: LMSW, LCSW, RN, LPC or LCSW as applicable.

Responsabilités

• Perform initial telephone screening to determine placement in programs.
• Arrange obtaining outside medical records promptly.
• Alert staff to special problems that affect treatment.
• Complete admission process with rights and consent explanations.
• Meet with patients on admission for initial assessment.
• Assess financial viability and interpret insurance benefits.
• Work with UM and Finance departments on financials.
• Protect confidentiality and PHI per policies and law.
• Be liaison between Admissions and Menninger programs.

Connaissances

Telephone screening

Admissions coordination

Patient confidentiality

Teamwork

Communication skills

Formation

Master's degree in behavioral healthcare

RN with BSN

Outils

Cerner

TIER

Who's On

Description du poste

Shift/Schedule:

M-F, Ability to work 12-hour shifts between 8am - 8pm, will include some weekends

Key Functions

Perform assessment/triage functions

• Conducts initial telephone screening of potential patents/clients to determine appropriate placement in various programs. Provides information to clients and families in order to help them decide about treatment, prepare for admission, and what they can expect to encounter. Effectively answers questions about all treatment programs. Ensures patients/clients meet program criteria.
• Arranges for obtaining outside medical records in a timely, efficient manner
• Alerts clinical and other staff to any special problems that might affect treatment

Perform admissions functions

• Completes admission process efficiently and accurately, reviewing documents with the client so he / she is aware of rights and responsibilities and the nature of the various consents and releases that are being signed.
• Meets with patients on admission to conduct initial assessment
• Prioritizes patient/client needs related to patient/client orientation

Perform financial functions

• Assess financial viability for admission
• Understand and utilize insurance language and be able to interpret benefit information with detailed documentation
• Collect finances bi-weekly or as needed
• Work cooperatively with the UM department and Finance department

Perform technical functions

• Proficient in Cerner, TIER, and Who's On
• Able to use office equipment
• Able to type while talking

Protect confidentiality and privacy

• Protects the confidentiality of patients/clients
• Protect the privacy of all client information in accordance with the company's privacy policies, procedures and practices, as required by federal and state law, and in accordance with general principle of professionalism as a health care provider. Failure to comply with the company's policies and procedures on client privacy may result in disciplinary action up to and including termination of employment
• May access protected health information (PHI) and other patent information only to the extent that is necessary to complete your job duties. The incumbent may only share such information with those who have a need to know specific client information you have in your possession to complete their job responsibilities related to treatment, payment or other operations.
• Participate in team work
• Represents the program to referral sources, potential clients, and other outside individuals and agencies in a courteous, professional manner that reflects positively on the program and its staff
• Accept delegated assignments
• Be the liaison between Admissions and all of the Menninger programs
• Be an active participant in team meetings
• Willing to adjust work schedule and/or hours to meet business needs
• Perform other duties when needed

Education:

Preferred:

Master's Degree from an accredited program in the behavioral healthcare field-or- an RN with a BSN

Required

License/Certification:

LMSW, LCSW, RN, LPC or LCSW.

Experience:

Required: Minimum 4 year direct patient care experience in a behavioral health setting

Related admissions experience

Preferred: Cerner or experience with electronic charts.