Clinical Applications Trainer (EPIC)

University of Texas; Utah; On-site; USD 90,000 - 115,000; Full time

Job summary

The University of Texas at Austin is seeking a Clinical Applications Trainer to develop and deliver training on EHR and related clinical applications for providers, staff, administrators, and vendors. The role focuses on building programs, creating manuals and e-learning, and aligning content with workflows and system functionality, with both on-site and virtual delivery.

Reporting to the Manager of Clinical Applications and Informatics, you will coordinate training logistics, track attendance,

Qualifications

• Requires an Associate's Degree in Health Informatics, Education, Nursing, or related field with at least 3 year(s) of experience in clinical training, informatics, or healthcare IT.
• Knowledge of data structures and the use of information system applications in multi-specialty ambulatory settings and higher education.

Responsibilities

• Designs education programs tailored to clinical and non-clinical audiences.
• Creates training materials including manuals, e-learning modules, and quick reference guides.
• Aligns content with clinical workflows and application functionality.
• Updates materials based on system changes and user feedback.
• Ensures training supports standardization and optimization goals.
• Facilitates classroom, virtual, and in-practice training sessions.
• Provides onboarding training for new hires across departments and roles.
• Guides users through role-specific workflows and procedures.
• Monitors user progress and proficiency.
• Manages training requests, access issues, and user questions.

Skills

Training delivery

Healthcare IT

Educational design

Stakeholder collaboration

Education

Associate's degree

Tools

Epic

Job description

Job Details

The Clinical Applications Trainer delivers comprehensive training programs for clinical and non-clinical end users across all supported clinical applications, with a particular emphasis on electronic health record (EHR) systems. This role is responsible for developing and facilitating training for providers, clinic staff, administrative departments, pillar stakeholders, and vendors in classroom settings, virtually, and in direct clinical practice environments. The Clinical Applications Trainer assigns applications to users and is accountable for achieving deep understanding of the software, workflows, and procedures relevant to each user group. Reporting to the Manager of Clinical Applications and Informatics, this role collaborates closely with clinical informaticists, application analysts, and operational leaders. Location: UT MAIN CAMPUS, Earliest Start Date: Immediately, Position Duration: Expected to Continue, Weekly Scheduled Hours: 40, FLSA Status: Exempt from FLSA.

Responsibilities

Develops and Maintains Training Programs

• Designs education programs tailored to clinical and non-clinical audiences.
• Creates training materials including manuals, e-learning modules, and quick reference guides.
• Aligns content with clinical workflows and application functionality.
• Updates materials based on system changes and user feedback.
• Ensures training supports standardization and optimization goals.

Delivers Training and Onboarding

• Facilitates classroom, virtual, and in-practice training sessions.
• Provides onboarding training for new hires across departments and roles.
• Offers individual and group training upon request and during onboarding of new clinics or departments.
• Delivers training for software updates and new application features.
• Provides elbow-to-elbow support for clinical staff, non-clinical staff, and physicians.

Assigns Applications and Supports User Proficiency

• Determines appropriate applications for each user based on role and workflow.
• Achieves in-depth understanding of each supported application.
• Guides users through role-specific workflows and procedures.
• Monitors user progress and proficiency.
• Manages training requests, access issues, and user questions.

Coordinates Training Logistics

• Schedules sessions and manages training environments.
• Coordinates logistics for education events across multiple locations.
• Tracks attendance and completion records.
• Ensures availability of necessary equipment and resources.
• Maintains training documentation and supports administrative functions.

Analyzes Training and Workflow Effectiveness

• Reviews organizational activities and data to support planning and process improvement.
• Assess curriculum effectiveness and contributes to quality improvements.
• Provides feedback to supervisors and stakeholders to support proper build and maintenance of training environments.
• Understands organizational policies, workflows, and business operations for ambulatory practices.
• Aligns training with application functionality and clinical workflows.

Consults and Collaborates with Stakeholders

• Collaborates with Clinical Applications & Informatics team, project managers, department leaders, and super users.
• Ensures training content is standardized and aligned with organizational initiatives.
• Leads optimization of clinical workflows through on-site review and in-clinic support.
• Accelerates provider workflows to improve patient satisfaction and clinical quality.
• Supports strategic goals through targeted training and workflow enhancements.

Marginal or Periodic Functions

• Participates in go-live support and floor training during system implementations.
• Assists with testing and rollout of new application features and updates.
• Supports training for external partners and vendors.
• Contributes to change management and communication efforts.
• Participates in professional development and credentialing activities.
• Performs related duties as required.

Required Qualifications

Requires an Associate's Degree in Health Informatics, Education, Nursing, or related field with at least 3 year(s) of experience in clinical training, informatics, or healthcare IT. Knowledge of data structures and the use of information system applications in the practicing healthcare environment of multi-specialty clinic operations, ambulatory surgery center, research, and higher education. Relevant education or experience may be substituted.

Preferred Qualifications

Bachelor's Degree in Health Informatics, Instructional Design, Nursing, or related field with at least 3 year(s) of experience in clinical application training or EHR implementation. Experience with Epic or similar clinical systems.

Licenses, Registrations or Certifications

• Required: None
• Preferred: Epic Credentialed Trainer certification.
• Certified Professional in Healthcare Information and Management Systems (CPHIMS).
• Project Management Professional (PMP).
• Instructional Design or Adult Learning certification.

Salary Range

$94,000 + depending on qualifications

Working Conditions

Standard office equipment Repetitive use of a keyboard May be exposed to such occupational hazards as communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications and disoriented or combative patients, or others.

Required Materials

• Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor.
• Letter of interest.

Executive Order GA-48

According to Executive Order No. GA-48 of the State of Texas, for all positions that research, work on, or have access to critical infrastructure as defined in Section 117.001(2), Business and Commerce Code, it is required that both candidates for employment and employees have the ability to maintain the security or integrity of the infrastructure.

Employment Eligibility

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: E-Verify Poster (English and Spanish) [PDF] Right to Work Poster (English) [PDF] Right to Work Poster (Spanish) [PDF]

Compliance

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act) and campus security. If this position is identified a Campus Security Authority (CleryAct), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP‑3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

About University

StartHere, ChangetheWorldAtThe UniversityofTexasatAustin, tradition meets innovation in the heart of a city that frequents lists of the best places to live and work. Named by Forbes as one of America’s Best Large Employers for the sixth year in a row in 2025, UT offers both a dynamic work environment and a gateway to vibrant local culture. Whether you’re at the forefront of the student experience, conducting world-changing research or supporting the engine that drives Texas’ flagship university, working at UT means making a lasting impact on our city, our state and our world. Our more than 20,000 faculty and staff empower 55,000+ students to challenge ideas, pursue passions and shape their futures. Joining UT, you’ll become part of a community dedicated to making a meaningful impact on campus and throughout the world. Looking for a student job? Please see our Student Employment site.

Comments and Inquiries

Email comments to [e-mail]. For questions or concerns regarding equal opportunity only, contact Equal Opportunity Services. Additional information for applicants can be found on the Human Resources web page: Applying for Employment. For more job information, call the Human Resource Service Center at [phone], or toll-free at [phone]. UT Austin is a Tobacco-free Campus