Clinical Applications Support Analyst - In Patient

Sanford Health; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Sanford Health is seeking a professional to support clinical practice through the development and maintenance of clinical information technologies. The role involves analyzing workflows, creating reports, and providing high-level customer service. Candidates should possess strong problem-solving skills, an Associate's Degree, and relevant IT experience.

Qualifications

• Minimum of an Associate's Degree in a clinical field or 3 years of clinical experience preferred.
• Previous experience in Information Technology preferred.
• IT certification and EPIC application certification required within specified timeframes.

Responsibilities

• Gather, analyze, design, develop, modify, test, implement, evaluate, and maintain clinical information technologies.
• Research and analyze application workflow improvements.
• Create and analyze reports using multiple reporting mechanisms.

Skills

Problem Solving

Critical Thinking

Time Management

Communication

Customer Service

Education

Associate's Degree in a clinical field

Tools

Microsoft Office

EPIC application

Job description

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

Work Shift:

8 Hours - Day Shifts (United States of America)

Scheduled Weekly Hours:

40

Salary Range:

$26.00 - $41.50
Pay starts at $26 and increases according to years of applicable experience.

Union Position:

No

Department Details

Summary

Gather, analyze, design, develop, modify, test, implement, evaluate, and maintain clinical information technologies to support clinical practice. Use data to support clinical decision-making and identify desired outcomes.

Job Description

Research, analyze, and make recommendations for application workflow improvements. Create and analyze reports using multiple reporting mechanisms. Utilize Tier Two/high level of customer service while promoting and participating in the team approach.

Strong problem solving and critical thinking skills, excellent time management and prioritization skills are essential. Training presentation skills and proficient communication skills, both verbal and written, are required. Efficient use of Microsoft Office software is necessary. A positive attitude and superior customer service skills are expected.

Proficiency in Sanford applications, basic knowledge of other Sanford applications, and understanding of ITIL philosophies are needed. Ability to adapt to change, consider alternative approaches, and maintain active knowledge in the area of specialty are important for supporting current clinical practices and end-user perspectives.

Qualifications

Minimum of an Associate's Degree in a clinical field or at least three years of clinical experience in the specialty preferred.

Previous experience in Information Technology is preferred.

Depending on location, candidates should be licensed/registered/certified in a clinical field within Sanford’s footprint. IT certification should be obtained within six months of hire and completed within three attempts. EPIC application certification and compliance should be obtained within six months of hire, following renewal guidelines per discipline.

Additional Information

Sanford is an EEO/AA Employer M/F/Disability/Vet.

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to [e-mail].