Clinical Application Specialist

Davita Inc.; Phoenix (AZ); Remote; USD 70,000 - 90,000; Full time

Job summary

A leading company in neurodiagnostic solutions seeks a Clinical Applications Specialist to provide education and support for EEG, PSG, EMG, and IOM systems. This impactful role involves extensive travel and requires a blend of clinical training and customer engagement to improve patient care outcomes.

Benefits

Medical, Dental, Vision

401K Contribution

Paid holidays with flexible PTO

Tuition reimbursement assistance

Annual Bonus Plan Eligibility

Qualifications

• Clinical registration and certification in EEG, PSG, or EMG required.
• Registry in Evoked Potentials or certification in Intraoperative Monitoring preferred.
• 3-5 years of clinical experience in a hospital setting desired.

Responsibilities

• Deliver on-site clinical education for EEG, PSG, EMG, and IOM systems.
• Conduct remote training sessions and provide ongoing support.
• Support installation and configuration of Natus Neurology systems.

Skills

Knowledge of EEG, PSG, and/or EMG procedures

Customer service skills

Communication skills

Ability to explain complex topics

Comfort using hand tools

Organizational skills

Team player with proactive mindset

Education

College diploma or university degree

Job description

Clinical Applications SpecialistLocation: Remote | Travel Required (up to 90%)Advance Neurology Care. Empower Clinicians. Improve Lives.

Join Natus Medical as a Clinical Applications Specialist and become a trusted partner to healthcare providers around the globe. In this impactful, customer-facing role, you'll deliver hands-on clinical training and support for our industry-leading EEG, PSG, EMG, and IOM systems-helping clinicians deliver better outcomes through smarter technology.

You'll play a key role from installation through ongoing support, helping our customers feel confident and competent using Natus Neurology equipment. Whether it's delivering on-site education, troubleshooting in real time, or shaping the future of training content, you'll be essential in making a meaningful difference in patient care.

What You'll Do

As a Clinical Applications Specialist, you will:

• Deliver on-site clinical education for EEG, PSG, EMG, and/or IOM systems to new and existing customers.
• Conduct remote training sessions and follow-up support as needed to reinforce learning and drive confidence.
• Support installation and configuration of Natus Neurology systems in collaboration with technical teams.
• Partner with Sales to provide pre-sale clinical insights and demonstrations, as assigned.
• Act as the key liaison between customers and Natus Technical Support to escalate and resolve clinical issues.
• Continuously develop your product knowledge and contribute to the creation and upkeep of training resources.
• Follow all Quality System procedures to ensure compliance and uphold our commitment to excellence.
• Meet all health and safety vendor requirements for hospital training, including vaccinations and testing.
• Travel frequently (up to 80%) to support our customers across North America and beyond.

What You Bring

We're looking for candidates who are passionate about patient care and education. You should have:

• Clinical registration and certification in EEG, PSG, or EMG (required)
• Registry in Evoked Potentials or certification in Intraoperative Monitoring (a plus)
• 3-5 years of hands-on clinical experience in a hospital or similar setting
• College diploma or university degree (preferred)
• A valid driver's license

Skills that will help you thrive:

• Strong knowledge of EEG, PSG, and/or EMG procedures and terminology
• Excellent customer service and communication skills
• Ability to explain complex topics clearly and patiently
• Comfortable using basic hand tools during installations
• Reliable, adaptable, and highly organized
• A collaborative team player with a proactive mindset

What We Offer:

Compensation and Benefits: Comprehensive benefit package that starts on your 1st day! Including:

• Medical, Dental, Vision
• 401K Contribution
• 7 paid holidays + 2 floating holidays of your choosing
• Flexible PTO Policy
• Tuition reimbursement assistance eligibility after your first year
• Annual Bonus Plan Eligibility
• And more!

About Natus
Natus Medical Incorporated is a global leader in neurodiagnostic and newborn care solutions. Our products are trusted in hospitals, clinics, and labs around the world to diagnose and treat disorders of the brain and neural pathways. We're driven by a vision to innovate and elevate the standard of care-because we believe better technology leads to better lives.

EEO Statement:
Natus Medical is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

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