Clinical Application Analyst

CornerStone Technology Talent Services; Louisville (KY); Hybrid; USD 55,000 - 66,000; Full time

Job summary

CornerStone Technology Talent Services is seeking a Clinical Applications Analyst II to support EMR and healthcare IT in Louisville, KY. The role combines troubleshooting, user access management, and system upgrades in a hybrid work environment.

You will provide day-to-day support for EMR systems, resolve issues, configure access, and assist with deployments while training staff and collaborating with IT teammates to improve performance and user satisfaction.

Qualifications

• Experience providing technical support for IT applications or business software.
• Experience supporting clinical applications or EMR/EHR systems.
• Troubleshooting application issues and managing user accounts.
• Assisting with application implementations, upgrades, and testing.
• Strong troubleshooting, problem-solving, and communication skills.
• Ability to explain technical information to nontechnical users.

Responsibilities

• Provide day-to-day technical support for healthcare applications and EMR systems.
• Troubleshoot application issues and help users resolve system problems.
• Create and manage user accounts, update access permissions, and perform basic system configurations.
• Assist with installing, implementing, upgrading, and maintaining clinical applications.
• Test applications and system changes before they go live to ensure proper operation.
• Document troubleshooting steps and system procedures.
• Guide and train healthcare staff on how to use applications and system features.
• Collaborate with IT teams and business users to identify issues and improve performance.
• Share technical knowledge and best practices with team members.

Skills

Technical support

EMR systems

Troubleshooting

User access management

System configurations

Job description

Clinical Applications Analyst II – EMR & Healthcare IT Support

Location: Louisville, KY (Hybrid)

Job Type: Contract

Duration: 12 Months

Pay Rate: Up to $45/hour

Schedule: Monday–Friday | 8:00 AM–5:00 PM

Work Arrangement: First 2 weeks fully onsite for training, followed by 3 days onsite and 2 days remote per week.

About the Opportunity

CornerStone Technology Talent Services is looking for an experienced Clinical Applications Analyst II to join a healthcare IT team in Louisville, KY.

In this role, you'll help keep important healthcare applications and Electronic Medical Record (EMR) systems running smoothly. You'll troubleshoot technical issues, support healthcare staff, manage user access, and assist with system upgrades and improvements.

This is a great opportunity for someone who enjoys solving technical problems, working with healthcare technology, and helping users get the most out of their applications.

What You'll Be Doing

• Provide day-to-day technical support for healthcare applications and EMR systems.
• Troubleshoot application issues and help users resolve system problems.
• Create and manage user accounts, update access permissions, and perform basic system configurations.
• Assist with installing, implementing, upgrading, and maintaining clinical applications.
• Test applications and system changes before they go live to ensure everything works properly.
• Document troubleshooting steps, system procedures, and application updates.
• Guide and train healthcare staff on how to use applications and system features.
• Work with IT teams and business users to identify issues and improve application performance.
• Share technical knowledge and best practices with other team members.

What We're Looking For

Required Qualifications:

• Experience providing technical support for IT applications or business software.
• Hands-on experience supporting clinical applications or Electronic Medical Record (EMR/EHR) systems.
• Experience troubleshooting application issues, managing user accounts, and performing basic system configurations.
• Ability to assist with application implementations, upgrades, and system testing.
• Strong troubleshooting, problem-solving, and communication skills.
• Ability to explain technical information clearly to nontechnical users.
• Willingness and ability to work onsite in Louisville, KY during the initial training period and follow the hybrid schedule.

Nice to Have:

• Experience supporting healthcare rehabilitation applications or rehabilitation-related business systems.
• Experience creating technical documentation and training end users.
• Familiarity with healthcare IT workflows and clinical software environments.

Why Consider This Opportunity?

• Competitive Pay: Earn up to $48 per hour.
• Hybrid Flexibility: Work remotely 2 days per week after initial onsite training.
• Healthcare Technology Exposure: Support applications used in real-world healthcare operations.
• Professional Growth: Gain experience with application upgrades, troubleshooting, system improvements, and user support.
• Collaborative Environment: Work alongside IT professionals and healthcare teams.