Clinical Application Analyst

Spectrum Health; Grand Rapids (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

On-demand pay

Discounts directory

Identity theft protection

Retirement options

Benefits package

Job summary

Corewell Health in Grand Rapids, MI, seeks two Clinical Application Analysts to lead onboarding, implementation, testing, and ongoing support of clinical applications.

You will document current processes, translate needs into functional requirements, develop technical specs, and collaborate with project teams, vendors, and support groups throughout implementations and upgrades. Strong problem solving and communication are essential.

Qualifications

• Associate's Degree or equivalent with 2 years of experience in planning, design, testing, or support of programs.
• Bachelor's Degree preferred with clinical applications experience.
• Strong documentation and communication skills.

Responsibilities

• Lead onboarding, implementation, testing, and support of clinical applications.
• Document current processes and translate needs into functional requirements.
• Collaborate with project teams, vendors, and support groups during implementations and upgrades.
• Participate in incident management and root cause analysis.
• Develop and maintain technical specs and support procedures.

Skills

Clinical applications

Onboarding

Implementation

Documentation

Troubleshooting

Communication

Incident management

Collaboration

Education

Associate's Degree

Bachelor's Degree

Job description

We are looking to hire two (2) Clinical Application Analysts for the same team.

Job Summary Under minimal supervision, responds to requests from users for new or modified systems. This may involve planning, designing, and analyzing various programs or software. Consults with users to identify current operating procedures for single departmental changes, define system requirements and determine programming and/or application functional requirements. Recommends technical and procedural design for new or revised applications, including system specifications and programming guidelines. Upon approval, may perform work on the masterfile. May write documentation to describe application changes for program development and corrections. Competent to work in most phases of application systems analysis but may require guidance in others.

Essential Functions Lead the onboarding, implementation, testing, and ongoing operational support of new and existing clinical applications. Meet with customers to document current processes and translate needs into application functional requirements. Coordinate application onboarding across governance, security, and infrastructure, ensuring change management policies and procedures are consistently applied. Troubleshoot and resolve complex application, database, integration, and workflow issues, often with limited documentation or historical knowledge. Develop and maintain application documentation, support procedures, knowledge articles, implementation plans, and technical specifications. Collaborate with project teams, vendors, and technical support groups during implementations, upgrades, and issue resolution. Participate in incident management and root cause analysis. Identify opportunities for process improvement and application optimization that enhance user experience and efficiency. Serve as a subject matter expert and trusted partner for assigned applications and workflows, providing end-user consultation, training, and support across the application lifecycle.

Qualifications Required Associate's Degree or equivalent 2 years of relevant experience planning, design, testing, implementation, support, analysis of programs and software, and or a participant in multiple phases of an integrated system implementation Preferred Bachelor's Degree or equivalent Professional experience working with clinical applications.

About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals.

• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids Department Name Clinical Revenue Cycle 3rd Party Applications - Corporate Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 8:00 a.m. to 5:00 p.m. Days Worked Monday to Friday Weekend Frequency Variable weekends

We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category.

We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization.

As a health system, we advocate for equity as we care for our patients, our communities, and each other.

From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do.

We invite those that share in our commitment to join our team.

People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency.

Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people—including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities—and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.