Clinical Aide - Physical Therapy

shm; Bridgewater (MA); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

401k with company match

Health benefits

Paid parental leave

Pre-tax commuter savings

Generous PTO

Job summary

VillageMD is seeking a Physical Therapy Technician to support PTs in delivering care across our multi-site primary care network. You will assist with exercises, patient instruction, and administrative duties under the supervision of a licensed PT or PTA.

The role emphasizes teamwork, strong customer service, and maintaining a clean, organized workspace in a busy clinic. A high school diploma or GED and 2+ years in a medical setting are required; PT department experience is a plus.

Qualifications

• High school diploma or GED required.
• 2+ years in a medical environment.
• Experience in PT department is a plus.
• Experience in customer service/customer facing role.

Responsibilities

• Assist with PT services under supervision to implement the plan of care.
• Instruct and safeguard patients performing exercises under supervision of a PT or PTA.
• Maintain a clean and organized PT work area.
• Assist with administrative duties: phone calls, scheduling, payments, and insurance verifications.
• Document patient status and communicate with supervising PT providers.

Education

High school diploma or GED

Job description

About Our Company

We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical , Village Medical at Home , Summit Health , CityMD , and Starling Physicians .

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

Job Description

Why VillageMD?

At VillageMD, we're looking for a Physical Therapy Technician to help us transform the way primary care is delivered and how patients are served. As a national leader on the forefront of healthcare, we've partnered with many of today's best primary care physicians. We're equipping them with the latest digital tools. Empowering them with proven strategies and support. Inspiring them with better practices and consistent results.

We're creating care that's more accessible. Effective. Efficient. With solutions that are value-based, physician-driven and patient-centered. To accomplish this, we're looking for individuals who share our sense of excellence, are ready to embrace change, and never settle for the status quo. Individuals who have the confidence to lead but the humility to never stop learning.

How you can make a difference

• Assist with assigned responsibilities by the supervising PTs or PTAs to provide services as specified in the physical therapy plan of care within the scope of on-the-job training with supervision by a PT or PTA who is on the premises and readily available to respond in person.
• Instruct, motivate, and safeguard patients performing exercises under the direct supervision of a licensed PT provider.
• Understanding of basic exercises and PT terminology.
• Team player and willing to learn.
• Help promote and maintain PT workflow.
• Be able to work in a busy office environment and multitask.
• Provide set ups for and break downs after the delivery of PT services.
• Maintaining a clean and organized PT work area.
• "Right hand and eyes" to PT providers.
• Help implement treatment for all assigned PT patients.
• Assist with trained administrative support duties: answering phones, patient scheduling, taking payments, verifying insurance, and obtaining insurance authorizations.
• Maintain confidentiality of facility, patient information, and HIPPA.
• Accurately document on exercise flow sheets and communicating patient status to supervisory PT providers.
• Compliant with infection control procedures and environmental safety protocol within the facility.

Skills for success

• Team player, positive "can-do" attitude, energetic, and with a focus on excellent customer service.
• Strong interpersonal skills.
• Caring nature, with a genuine interest in helping people.
• Excellent organizational and communication skills.

Experience to drive change

• High school diploma or GED required
• 2+ years' experience in a medical environment, experience in PT department is a plus
• Experience in customer service/customer facing role

How you will thrive

In addition to competitive salaries, a 401k program with company match, and a valuable health benefits package, VillageMD offers paid parental leave, pre-tax savings on commuter expenses, and generous paid time off. You work in a highly-collaborative, conscientious, forward-thinking environment that welcomes your experience and enables you to make a significant impact from Day 1.

• competitive salaries
• 401k program with company match
• valuable health benefits package
• paid parental leave
• pre-tax savings on commuter expenses
• generous paid time off

Most importantly, you make a difference. You see a clear connection between your daily work on VillageMD products and services and the advancement of innovative solutions and improved quality of healthcare for providers and patients.

Our unique VillageMD culture - how inclusion and diversity make the difference

At VillageMD, we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at VillageMD are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Those seeking employment at VillageMD are considered without regard to race, religion, color, national origin, ge