Clinical AI QA Pharmacy Technician

Mercor; New York (NY); Remote; USD 50,000 - 75,000; Part time

Job summary

Mercor is hiring on behalf of a leading AI research lab to support AI-powered clinical content reviews and validation of responses for accuracy, safety, and clarity.

We seek Certified Pharmacy Technicians (CPhT) with hands-on medication management and pharmacy operations experience to review medication-related questions, annotate outputs, and escalate cases when evidence is insufficient or patient safety concerns arise.

Availability of 30–40 hours per week during the project is preferred.

Qualifications

• Certified Pharmacy Technician (CPhT) or equivalent pharmacy technician experience.
• Hands-on experience with medications, prescriptions, pharmacy operations, and prior authorisation workflows.
• Strong understanding of medication safety, drug interactions, and pharmacy best practices.
• Excellent written communication skills and strong attention to detail.
• Comfortable following structured annotation guidelines.

Responsibilities

• Answer medication-related clinical questions using patient context, source materials, and labelling guidelines.
• Review AI-generated responses for clinical accuracy, safety, clarity, completeness, and evidence support.
• Correct inaccurate or incomplete responses and provide structured annotations and written feedback.
• Identify and escalation cases involving insufficient evidence, conflicting guidance, unclear clinical context, or patient safety concerns.
• Apply project rubrics and quality standards consistently while participating in calibration and feedback sessions.

Skills

CPhT

Medication management

Pharmacy operations

Written communication

Annotation guidelines

Tools

Epic

Cerner

EHR systems

Job description

Mercor is hiring on behalf of a leading AI research lab to support AI-powered clinical content reviews and validation of responses for accuracy, safety, and clarity.

We seek Certified Pharmacy Technicians (CPhT) with hands-on medication management and pharmacy operations experience to review medication-related questions, annotate outputs, and escalate cases when evidence is insufficient or patient safety concerns arise.

Availability of 30–40 hours per week during the project is preferred.