Clinical Admissions Liaison - Occupancy and Transitions

Sedgebrook; Lincolnshire (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision insurance

401(k) with match

DailyPay

Paid Time Off

Paid Holidays

FSA

Disability Insurance

Life & AD&D Insurance

Tuition Reimbursement

Employee Assistance Program

Job summary

Sedgebrook in Lincolnshire, IL is seeking a Clinical Admissions Liaison to drive occupancy growth by managing referrals, evaluating admission appropriateness, and coordinating with hospitals and community partners.

You will serve as the link between referral sources and the Health Center, ensuring timely admissions, smooth resident transitions, and exceptional customer service throughout the admission process, with on-call rotation and limited remote support.

Qualifications

• Active clinical license required: RN, LPN, PT, PTA, OT, COTA, ST, or Clinical Social Worker.
• Bachelor's degree preferred.
• 3-5 years of clinical experience in acute care, post-acute care, or senior living.
• Strong clinical assessment, critical thinking, and decision-making skills.
• Proven ability to build referral relationships and achieve occupancy goals.
• Experience with EMR/CRM systems; PointClickCare experience preferred.
• Excellent communication, organization, and customer service skills.
• Proficiency with Microsoft Office.
• Valid driver's license and reliable transportation.
• Ability to work independently, manage multiple priorities, and maintain a flexible schedule.
• Medical, Dental & Vision Insurance (effective the 1st of the month following hire)
• 401(k) with company match
• DailyPay - early pay access
• Paid Time Off & Paid Holidays
• Flexible Spending Account (FSA)
• Short- & Long-term Disability Insurance
• Life & AD&D Insurance
• Tuition Reimbursement
• Employee Assistance Program (EAP)

Responsibilities

• Achieve occupancy and census goals.
• Review referrals and clinical documentation to determine admission eligibility.
• Conduct clinical assessments and coordinate admissions with internal teams.
• Ensure smooth transitions between hospitals, skilled nursing, and other levels of care.
• Triage hospitalized residents and coordinate appropriate placement or return to care.
• Build and maintain relationships with hospital case managers, discharge planners, physicians, social workers, and other referral sources.
• Conduct hospital visits, bedside assessments, rounds, and community outreach activities.
• Track referrals, admissions, and professional contacts within CRM/EHR systems.
• Collaborate with admissions, clinical, and operations teams on referral and census management.Support outreach events, marketing initiatives, and community engagement efforts.
• Assist with training and guidance of Admissions Coordinators.
• Serve as backup to the Admissions Director and provide coverage as needed.
• Participate in on-call, weekend, and emergency response responsibilities.

Skills

Clinical assessment

Critical thinking

Decision making

Communication

Organization

Customer service

Time management

Independent work

Multitasking

Education

Active clinical license (RN/LPN/PT/PTA/OT/COTA/ST/CSW)

Bachelor's degree preferred

Tools

EMR/CRM systems

PointClickCare

Microsoft Office

Job description

Sedgebrook in Lincolnshire, IL is seeking a Clinical Admissions Liaison to drive occupancy growth by managing referrals, evaluating admission appropriateness, and coordinating with hospitals and community partners.

You will serve as the link between referral sources and the Health Center, ensuring timely admissions, smooth resident transitions, and exceptional customer service throughout the admission process, with on-call rotation and limited remote support.