Clinical Administrative Coordinator - Remote in Florida

UnitedHealth Group; Orlando (FL); Remote; USD 60,000 - 80,000; Full time

Job summary

A prominent healthcare company is seeking a Clinical Administrative Coordinator to facilitate processes and support the care team. This full-time, remote position is open to Florida residents. Candidates should have healthcare experience and proficiency in customer service, along with the ability to manage Protected Health Information. Benefits include competitive pay, paid time off, and health insurance options.

Benefits

Paid Time Off

401(k) Savings Plan

Education Reimbursement

Qualifications

• Experience in healthcare or health insurance for 4+ years or a diploma.
• Ability to secure Protected Health Information (PHI) at home.
• Intermediate technical skills with Microsoft Office Suite.

Responsibilities

• Act as a Subject Matter Expert for team members.
• Resolve inquiries from case managers and team members.
• Complete special projects and documentation tasks.

Skills

Healthcare experience

Customer service problem-solving

Intermediate proficiency with Microsoft Office

Education

High School Diploma/GED

Tools

Microsoft Office Suite

Adobe PDF

Job description

Overview

Clinical Administrative Coordinator - Remote in Florida. UnitedHealthcare offers benefits such as paid time off, paid holidays, tuition reimbursement, and a 401(k). This is a full-time telecommute position for Florida residents with an 8-hour shift between 8:00 am to 5:00 pm EST, Monday through Friday. Occasional overtime may be necessary.

At UnitedHealthcare, we are simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people. Join us to start Caring. Connecting. Growing together.

The Clinical Administrative Coordinator is responsible for the completion of set processes and protocols, supports the care team in achieving clinical and service goals, and delivers excellent customer service.

If you reside in Florida, you will enjoy the flexibility to telecommute while taking on challenging responsibilities.

Primary Responsibilities

• Act as a Subject Matter Expert for other team members
• Resolve inquiries from team members and case managers
• Complete special projects
• Create NABD letters and upload them to the mailing system
• Document into ICUE and Community Cares
• Fax providers as needed
• Perform other duties as assigned

Benefits and Compensation

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life and AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at: http://uhg.hr/uhgbenefits

You'll be rewarded and recognized for your performance in an environment that will challenge you and provide clear direction on what it takes to succeed in your role and for potential career development.

Required Qualifications

• High School Diploma/GED (or higher) or 4+ years of experience in healthcare or health insurance
• Intermediate proficiency with Microsoft Office Suite and Adobe PDF
• Access to a designated quiet workspace at home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI)

Preferred Qualifications

• 2+ years of experience solving customer problems
• 2+ years of experience working in the health care industry
• 2+ years of experience working with Medicare and/or Medicaid Services
• 2+ years of experience working with medical terminology
• Prior work at home experience

All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on factors including location, education, and experience. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Equal Employment Opportunity statement and drug-free workplace information are provided, including that UnitedHealth Group is an Equal Employment Opportunity employer and requires drug testing before employment. We are committed to diversity and equitable care and to mitigating environmental impact.

#RPO #GREEN

Direct application: Please apply directly for this job at the employer’s website.