Clinical Administrative Coordinator - Remote

Maximus; Cheyenne (WY); Remote; USD 25,000 - 29,000; Full time

Benefits offered by this job

Competitive compensation bonuses

Comprehensive health plans

401K with company match

Paid time off and disability coverage

Wellness and EAP resources

Tuition reimbursement

Professional development opportunities

Job summary

Maximus is seeking a Clinical Administrative Coordinator for the Colorado HMA Review Program. This fully remote position involves managing calls, emails, and documents with a focus on confidentiality and accuracy.

The role requires strong organization, multitasking, and commitment to exceptional customer service. Core duties include updating documentation across systems, managing assessments and referrals, and supporting follow-up activities.

Qualifications

• High school diploma or GED is required.
• 1–2 years of call center or customer service experience preferred.
• Proficiency in Microsoft Office and in navigating multiple systems.

Responsibilities

• Handle inbound/outbound calls, voicemails, and emails.
• Ensure accurate data entry and documentation updates across systems.
• Monitor data quality and integrity of scanned documents.

Skills

Microsoft Office

Multitasking

Communication

Customer service

Education

High school diploma or GED

Associate degree (Administration/Office Management)

Tools

Smartsheet

Excel

SharePoint

Job description

Maximus is hiring a Clinical Administrative Coordinator to support our Colorado HMA (Health Maintenance Activities) Review Program. This is a 100% remote position. We are looking for a detail‑oriented and highly organized professional to deliver essential administrative and client‑focused support. In this role, you will manage inbound and outbound calls, respond to voicemails and emails, and ensure accurate and timely updates to documentation across multiple systems. You will also manage assessments in assessment pro, referrals, assist with follow‑up activities, and ensure data entry is completed efficiently and accurately. This position requires strong communication skills, the ability to multitask in a fast‑paced environment, and a dedication to providing exceptional customer service while maintaining confidentiality and accuracy in all tasks.

Work Schedule: Monday through Friday, 8AM - 5PM MT, with Saturday coverage every 8-10 weeks

Why Maximus?

• Competitive Compensation - Bonuses based on performance included!

• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.

• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.

• Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.

• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).

• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.

• Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.

• Tuition Reimbursement - Invest in your ongoing education and development.

• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.

• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.

• Professional Development Opportunities-Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities:

• Research and resolve discrepancies with provider documents.

• Review information keyed into the system to verify the accuracy of data.

• Monitor data/image quality of scanned documents.

• Follow established policies and procedures for index and imaging without deviation.

• Maintain confidentiality and security of relevant information.

Minimum Requirements

'- High school diploma, GED, or equivalent required.

• 0-2 years of relevant experience required.

'- Minimum 1-2 years of experience in a call center environment or in Customer service

• Proficiency in Microsoft Office applications

• Proficiency in computer skills, with the ability to navigate multiple systems and applications efficiently

• Strong ability to multitask and manage competing priorities effectively

Preferred Requirements

• Associate degree in Administration, Office Management, Organizational Leadership

• Experience in Customer service, or a related field

• Minimum 1-2 years of scheduling experience

• Proficiency in Smartsheet, excel, and SharePoint

• Prior experience handling inbound and outbound calls

• Strong critical-thinking and problem-solving skills

• Ability to remain adaptable and task-focused in a fast-paced environment

Home Office Requirements

• Maximus provides company-issued computer equipment

• Reliable high-speed internet service

• Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity

• Minimum 5 Mpbs upload speeds

• Private and secure workspace suitable for confidential work

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$18

Maximum Salary

$21