Clinical Administrative Coordinator

Konsus, Inc. (Superside); United States; Remote; USD 35,000 - 55,000; Full time

Job summary

Konsus, Inc. (Superside) is seeking an Inbound Clinical Administrative Coordinator for a national remote position. In this role, you will serve as the primary contact for providers and members, managing service requests and referrals. Ideal candidates will have experience in health insurance, strong communication skills, and the ability to handle high call volumes within a fast-paced environment.

Qualifications

• 1+ years of experience in health insurance or medical billing.
• 1+ years of experience in a high-volume call center environment.
• Familiarity with computer systems and ability to learn new software.

Responsibilities

• Serve as the primary contact for providers regarding services.
• Manage incoming calls and requests for services.
• Process referrals and prior authorizations, ensuring accurate eligibility.

Skills

Communication

Problem Solving

Customer Service

Education

High School Diploma / GED

Job description

A company is looking for an Inbound Clinical Administrative Coordinator for a national remote position.

Key Responsibilities:

• Serve as the primary point of contact for providers or members regarding medical/behavioral/clinical services or benefits
• Manage incoming calls and requests for services from providers/members, providing information on available network services
• Process referrals and prior authorizations, ensuring accurate member eligibility and tasking requests appropriately

Required Qualifications:

• High School Diploma / GED or equivalent work experience
• Must be 18 years of age or older
• 1+ years of experience in health insurance or medical billing
• 1+ years of experience in a high-volume call center environment, handling 40+ calls
• Familiarity with computer systems and the ability to navigate and learn new software