Clinical Administrative Assistant - HMS

Rural Health Group, Inc.; Roanoke (VA); On-site; USD 30,000 - 45,000; Full time

Job summary

A multi-location Community Health Center is seeking a Clinical Administrative Assistant for a full-time position in Roanoke Rapids, NC. The role focuses on document management, data entry, and excellent customer service while supporting patient care. Ideal candidates will have strong organizational skills and medical office experience. EOE.

Qualifications

• Outpatient medical office experience preferred.
• Ability to work efficiently in a stressful environment.
• Bilingual (English/Spanish) is a plus.

Responsibilities

• Manage document tasks including scanning and filing.
• Answer phones and provide relief for front desk staff.
• Track referrals and assist with patient recalls.

Skills

Communication

Customer Service

Organization

Judgment

Multi-tasking

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Rural Health Group, a multi-location Community Health Center in northeastern North Carolina, is seeking a Clinical Administrative Assistant for full time positionat our Halifax Medical Specialists clinic in Roanoke Rapids, NC.

Key responsibilities will beanswering the phone anddocument management - scanning, filing, etc. of forms and records. This position includes timely data entry in RHGand NC systems; excellent computer skills and ability to type are a must.Excellent customer service and team approach to carearealso essential.Hours will generally be Monday-Friday8:00 am - 5:00/5:30 pm; someSaturday coverage may berequired.

Successful candidate must demonstrate the Rural Health Group Core Competencies, which include:

1. Good Judgment
2. Communication/Customer Service/Teamwork
3. Passion
4. Honesty
5. Responsibility
6. Job-Specific Skill Set

Responsibilities

• Analyzing quality metrics and conducting pre-visit planning
• Referrals - making, tracking and following up
• Assist with patient tracking and recalls
• Assist with all document management including daily scanning
• Ordering of medical and office supplies
• Provide relief for front desk staff as needed

Requirements

• High school diploma or GED
• Outpatientmedical office experience preferred
• Excellent organizational, telephone, and communication skills
• Must be able to work well with the public and provide excellent customer service
• Ability to multi-task and work efficiently in a potentially stressful environment
• Ability to apply common sense understanding when carrying out detailed written or oral instructions
• Ability to use good judgment in carrying out responsibilities
• Ability to establish and maintain positive, effective, professional relationships with patients, providers, coworkers, and superiors
• Possess knowledge of modern office equipment and Microsoft Office software programs
• Must be able to quickly learn to use electronic healthrecord/medical practice management system (scheduling, registration,data entry, etc.)
• Bilingual (English/Spanish) is a plus, but not required; applicants who may serve in a translating capacity will be required to take a language assessment

EOE. Federal and State Criminal Background Checks andDrug Screenrequired for all positions. Influenza vaccine is also acondition of employment.

E-Verify Notice: After accepting employment new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.