Clinical Administrative Assistant

HopeHealth, Inc.; Providence (RI); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Medical, dental and vision insurance

Retirement plan with employer match

Pre-tax flexible spending account

Disability coverage

Paid time off

Educational assistance

Job summary

HopeHealth is seeking a Clinical Administrative Assistant in Providence, RI. This role supports patient care delivery through chart management, coordination with care teams and the billing department, acting as a liaison and ensuring accurate documentation in the EMR.

The part-time position offers benefits and requires a high school diploma with additional secretarial training or an associate degree; prior experience in a medical office is preferred. Hours are 7:00am–7:30pm, 24 hours per week.

Qualifications

• High school diploma plus additional specialized training.
• Associate's degree or graduate of a secretarial school program preferred.
• Two years related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Provides information to callers or routes calls to appropriate personnel, takes messages or relates information in a confidential, accurate, timely and professional manner.
• Orders, cancels and changes DME supplies as required by team staff.
• Maintains and distributes daily census, maintains patient tracking board, creates charts for incoming patients and interacts with families, vendors, MDs, RNs and entire IDG staff to support patient care.
• Ensures all appropriate documentation is complete and accurate before scanning into patient chart in the EMR.

Skills

Communication

Confidentiality

Customer service

Phone etiquette

Education

High school diploma

Associate degree or secretarial training preferred

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Clinical Administrative Assistant

Providence, RI, US

3 days ago Requisition ID: 4962

About This Position

HopeHealth is seeking an experienced Clinical Administrative Assistant for it's affiliate HopeHealth Hospice & Palliative Care in Providence, RI.

The Administrative Assistant provides a positive, warm, calm and competent image and assistance in the coordination and support of patient care delivery. The Administrative Assistant is a liaison between the patient, the care giving staff, other internal and external departments and the billing department, supporting all three with comprehensive chart management and communications between parties to ensure seamless care.

This is a part-time, 24hrs per week, position that is eligible for benefits. The hours are 7:00am-7:30pm

What will you do?

• Provides information to callers or routes calls to appropriate personnel, takes messages or relates information in a confidential, accurate, timely and professional manner.
• Orders, cancels and changes DME supplies as required by team staff.
• Maintains and distributes daily census, maintains patient tracking board, creates charts for incoming patients and interacts with families, vendors, MDs, RNs and entire IDG staff to support patient care.
• Ensures all appropriate documentation is complete and accurate before scanning into patient chart in the EMR.

What are the qualifications for this job?

• High school diploma plus additional specialized training
• Associate's degree or graduate of a secretarial school program preferred
• Two years related experience and/or training; or equivalent combination of education and experience

What are the job benefits?

For your health and peace of mind:

• Medical, dental and vision insurance
• Retirement plan with employer contribution
• Pre-tax flexible spending account for healthcare and dependent care
• Disability coverage
• Discounts on voluntary insurance programs
• Life and long-term-disability insurance
• Paid time off (PTO) and paid holidays
• A caring culture that supports your wellbeing

For your career:

• A robust orientation programs
• Educational assistance
• Reimbursement for certifications
• HopeHealth Clinical Education Lab (continuing education)

HopeHealth is an Equal Opportunity Employer

Our Commitment to Diversity, Equity and Inclusion

HopeHealth is committed to advancing diversity, equity and inclusion in the workspace. We believe that attracting, developing and empowering exceptional people will allow us to continue to deliver the best care for our patients and families.

All qualified individuals – inclusive of race, color, religion, sex, gender, sexual orientation, national origin, age and ability – are warmly welcome at HopeHealth.

Discover a career that transforms lives – including yours.

At HopeHealth, health care is more than a career choice. It’s a calling.

You can see it in our incredible team, who are as compassionate as they are talented. You can see it in the trust that our patients and families place in us every day.

And you can see it in our values – as a health care organization, and as an employer. At HopeHealth, we care deeply about every life we touch, including yours. We’re committed to giving employees the support they need to not only excel at their jobs, but to love what they do.

Join us, and you’ll be part of a team that inspires you, a workplace that invests in you, and a mission that brings hope and dignity to patients and families every day.

HopeHealth is a not‑for‑profit market leader in the areas of home health, palliative and hospice care serving Massachusetts and Rhode Island. Our family of brands include HopeHealth Hospice & Palliative Care, HopeHealth Community VNA

Our Hospice Care Team

HopeHealth's hospice care team provides comfort and support to patients who are in the advanced stages of serious illness or nearing the end of life.

Join our team, and you’ll:

• Help patients and families make every moment count. Hospice is a special calling. Your work will help patients live as comfortably and fully as possible, and provide meaningful support for everyone in the family. As part of our team, you’ll provide patients, and their loved ones, with a peaceful end‑of‑life setting.
• Know that your expertise and unique perspective are valued.In our inclusive work culture, you’ll be free to work autonomously while feeling authentic support from your team. You’ll experience the mutual respect, collaboration and trust of a healthcare team that’s committed to going above and beyond for every patient – and for every member of the team.
• Enjoy a flexible work schedule and generous benefits.Work full‑time, part‑time or per diem with scheduling flexibility to maximize your work/family life balance. Benefits include competitive compensation package, health care coverage, education reimbursement, and an employer‑match retirement plan.
• Be part of a leading team. For over 40 years, HopeHealth Hospice has set the gold standard for end‑of‑life care. We’re the second‑oldest hospice in the country, and one of the largest not‑for‑profit hospice providers in New England. We are committed to giving all of our employees the skills and support they need to deliver the best possible patient care.