Clinical Account Manager - LA PDL Remote

Lensa; Washington (District of Columbia); Remote; USD 108,000 - 184,000; Full time

Job summary

A leading healthcare company is seeking a Clinical Account Manager to oversee customer relationships and account management. The role involves delivering pharmaceutical care solutions, managing P&L responsibilities, and ensuring compliance with contracts. Candidates should possess a Bachelor's in Pharmacy and have significant experience in pharmacy and management. Join a dynamic team committed to improving patient outcomes and driving success.

Qualifications

• 2+ years of management leadership.
• 5+ years of pharmacy experience.
• 3-5 years in clinical operations or managed care pharmacy residency.

Responsibilities

• Build and maintain customer relationships.
• Manage account satisfaction and financial aspects.
• Support clinical operations and sales activities.

Skills

Interpersonal skills

Project planning

Organizational skills

Financial analysis

Education

Bachelor's in Pharmacy

Master's Degree

PharmD and state licensure

Job description

Clinical Account Manager - LA PDL Remote

1 day ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Lensa is the leading career site for job seekers at every stage of their career. Our client, Prime Therapeutics, is seeking professionals. Apply via Lensa today!

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.

Job Posting Title

Clinical Account Manager - LA PDL Remote

Job Description

Innovative business clinician responsible for building and maintaining customer relationships and leading account teams within all assigned accounts. Charged with delivering results that demonstrate value to the customer, derived from identifying, demonstrating, and selling pharmaceutical care and cost solutions that meet desired outcomes. General management of the account, including P&L responsibility, and accountability for contract compliance. Develops and executes strategic plans for accounts in conjunction with sales and operations.

Responsibilities

• Perform customer-centric pharmacy services.
• Own overall account satisfaction for all assigned accounts.
• Develop strong relationships with pharmacy departments or designated customer contacts.
• Direct operations account managers in resolving customer service issues and support the achievement of customer service requirements, including performance guarantees and minimizing penalties.
• Maintain knowledge of all aspects of the contracts with assigned customers and ensure ongoing performance through risk management activities, including SLA performance, claims payment accuracy, benefit analysis, and legal/regulatory adherence.
• Create and maintain partnerships through strategic business plans that foster long-term profitable relationships.
• Ensure all customer and account-facing services are provided timely and consistently.
• Demonstrate the value of pharmacy solutions (unit cost, utilization management, patient care).
• Identify opportunities for additional services to meet unmet customer needs.
• Support clinical operations, coordinate clinical projects, and support client-specific Pharmacy and Therapeutics functions.
• Support elevated customer service and prior authorization inquiries.
• Manage financial aspects to meet revenue goals, control costs, and achieve EBITDA targets.
• Develop opportunities based on customer strategic goals and product set directions.
• Drive upsell of pharmacy solutions through consultative methods and ensure smooth contract handoff.
• Support sales and renewal activities.
• Identify and retain talented team members, ensuring staff training and development.

Education & Experience

• Bachelor's in Pharmacy
• 2+ years of management leadership
• 5+ years of pharmacy experience

Must be eligible to work in the U.S. without sponsorship.

Additional Qualifications

• 3-5 years in clinical operations, quality, network, pharmacy, or project management, or a managed care pharmacy residency.
• Proven project planning and organizational skills.
• Strong interpersonal skills.
• Basic financial analysis skills.
• Knowledge of health plans and project management required.
• Provider experience preferred.

Preferred Qualifications

• Master's Degree
• PharmD and state licensure in pharmacy.

Physical Demands

• Remain stationary 50% of the time; able to move as needed.
• Operate office equipment.
• Communicate effectively, hear, and exchange information.
• Occasionally lift up to 25 pounds.

Potential pay ranges from $108,000 to $184,000, based on experience. For benefits details, visit our Benefits Page.

Prime Therapeutics is an equal opportunity employer committed to diversity and inclusion. We encourage all qualified candidates to apply, including those requiring accommodations for the application process.