Clinical Access Specialist PT Weekend Nights

Care New England Health System; Providence (RI); On-site; USD 27,552 - 41,328; Part time

Job summary

A healthcare provider in Providence, RI is seeking a Clinical Access Specialist for part-time weekend night shifts. The specialist will be responsible for recording clinical information, verifying insurance, and scheduling patients using various electronic programs. Candidates should have an associate's degree in behavioral health and at least three years of customer service experience in the behavioral health field. This position requires strong communication skills and the ability to work collaboratively.

Qualifications

• Minimum of an Associates Degree in Behavioral Health or related field required.
• A minimum of 3 years experience in customer service with concentration in behavioral health and substance abuse treatments.
• Knowledge of insurance verification and ability to work with different computer programs.

Responsibilities

• Record clinical information for patients using electronic systems.
• Verify insurance and provide information to Patient Access Services.
• Schedule patients in CERNER for Partial Hospital Programs.

Skills

Customer service

Insurance verification

Behavioral health knowledge

Education

Associates Degree in Behavioral Health or related field

Tools

AVATAR

Microsoft Word

Microsoft Outlook

Teletracking

CERNER

Job description

Clinical Access Specialist PT Weekend Nights

Department: BH-BEHAVIORAL HEALTH CALL IN

Operating Unit Butler Hospital

Location: Providence, RI

Job ID: 23811

Job Status: Part Time

Shift: Nights

Schedule: Other

Clinical Access Specialist Job Summary:

Records complete and accurate clinical information for all patients using the electronic risk assessment/triage

Determines, based on information provided by caller, if patient is seeking Inpatient, Partial Hospital or Outpatient treatment and proceeds accordingly.

Obtains complete insurance information, including insurance company name; any applicable phone numbers employee name, DOB, and employer; and subscriber ID number.

Verifies insurance through online resources.

Provides insurance information to Patient Access Services to complete verification

Obtains all available demographic information to initiate registration process.

Provide patient information to Patient Assessment Services and Bed Board Facilitator regarding possible admissions including any anticipated insurance impact by documenting such in Teletracking

Schedules patients in CERNER for Partial Hospital Programs based on admission criteria, availability and information collected at time of call

Collaborates with PAS, Inpatient Units, Social Work and Program Managers to efficiently schedule patients with earliest start dat

Facilitates Butler Hospital Inpatient Admission Bed Board and patient evaluations

Provides referral information to patient and providers meeting the insurance, treatment, and location needs of each patient.

Works with desktop computer utilizing a variety of programs: AVATAR, Microsoft Word, Microsoft Outlook, Teletracking, CERNER

Works with phone system

Works with a variety of office equipment: PC, Copier, Fax, Cordless headset, Language Line

Maintains required competencies through participation in hospital and department training and Net Learning

Participates responsibly in supervision and communicates concerns appropriately to department administrators in a constructive and timely manner.

Qualifications Minimum of an Associates Degree in Behavioral Health or related field required.

A minimum of 3 years experience in customer service with concentration in behavioral health and substance abuse treatments.

Have knowledge of insurance verification and be able to work within several different computer programming.

Schedule: 16/32 Every Friday.Saturday Night 11p-7:30a

EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.