CLINICAL ACCESS NAVIGATOR PRN

Cooper University Health Care; Voorhees Township (NJ); On-site; USD 80,000 - 100,000; Part time

Job summary

A leading healthcare provider is seeking a Clinical Access Navigator to coordinate patient interactions and provide support within the clinical setting. This entry-level position requires strong communication skills and a foundation in family-centered care, alongside a practical nursing background. Ideal candidates will thrive in collaborative environments, supporting pediatric and primary care patients.

Benefits

Competitive compensation

Comprehensive benefits (health, dental, vision, life)

Professional growth opportunities

Qualifications

• Minimum two years of general ambulatory office experience required.
• Preferred two years of pediatric or primary care ambulatory experience.
• Knowledge of family-centered care principles required.

Responsibilities

• Manage and document patient phone calls related to medical conditions.
• Register and schedule patients in the EMR (Epic).
• Perform clerical and technical duties using various office equipment.

Skills

Excellent verbal and written communication skills

Analytical skills

Interpersonal skills

Self-motivation

Ability to work independently

Education

Graduate of an accredited practical nursing program

Current New Jersey LPN license

BLS certification (Healthcare Provider Course)

Tools

Electronic medical records (EMR)

Job description

18 hours ago Be among the first 25 applicants

About Us

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our professionals are dedicated to clinical innovation and providing access to state-of-the-art facilities, equipment, technologies, and research protocols. We offer competitive compensation and comprehensive benefits, including health, dental, vision, life, disability, and retirement plans. We also promote professional growth through various development opportunities.

Position Overview

Under the supervision of the Director of Clinical Practice, the Clinical Access Navigator acts as a liaison among physicians, nurses, and patients. Responsibilities include managing and documenting patient phone calls related to medical conditions, registering and scheduling patients in the EMR (Epic), and performing clerical and technical duties using various office equipment. The role requires knowledge of departmental resources and serves as a key resource for pediatric or primary care patient families.

Experience and Education Requirements

• Minimum two years of general ambulatory office experience
• Preferred: two years of pediatric or primary care ambulatory setting experience
• Strong foundation in family-centered care principles and communication

Previous telephone triage experience is preferred. Must be a graduate of an accredited practical nursing program, hold a current New Jersey LPN license, and BLS certification (Healthcare Provider Course).

Additional Skills

• Excellent verbal and written communication skills
• Analytical skills, interpersonal skills, self-motivation, and ability to work independently
• Knowledge of electronic medical records

Position Details

• Seniority Level: Entry level
• Employment Type: Part-time
• Job Functions: Other, Information Technology, Management
• Industry: Hospitals and Health Care

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