Clinical 340B Pharmacy Tech – Patient Access & Adherence

Waco Family Medicine; Waco (TX); On-site; USD 38,000 - 61,000; Full time

Job summary

Waco Family Medicine is seeking a Pharmacy Technician to support the 340B Clinical Team in improving access to specialty and high-cost therapies. You will identify patients in need, conduct outreach, and educate on PAPs and affordability resources to help initiate and maintain therapy.

You will collaborate with providers, payers, and pharmacies, assist with prior authorizations, and monitor program adherence to ensure timely medication fulfillment and patient outcomes.

Qualifications

• Active Texas Pharmacy Technician license required; CPhT preferred.
• 3–5 years of experience in retail, outpatient, ambulatory care, or medication access services.
• Bilingual English/Spanish preferred.
• Experience with prior authorizations, PAPs, copay assistance programs, or related workflows preferred.
• Experience with EHR and pharmacy dispensing systems preferred.

Responsibilities

• Identify WFM patients prescribed specialty, high-cost, and complex therapies who may benefit from medication access support, financial assistance, or adherence services.
• Review referral work queues, payer requirements, and pharmacy reports to identify patients at risk for delayed therapy initiation or treatment interruption.
• Conduct patient outreach via telephone, text, MyChart, or in-person encounters to assess medication access, affordability, and adherence needs.
• Educate patients on available pharmacy services, medication assistance programs, and resources designed to support successful therapy initiation and continuation.
• Collaborate with providers, payers, manufacturers, and specialty pharmacies to facilitate access to prescribed therapies; support prior authorization and insurance navigation as directed by the pharmacist.
• Monitor and coordinate enrollment, renewal, and re-enrollment activities for assistance programs; ensure uninterrupted therapy access.

Skills

Communication skills

Documentation accuracy

Time management

Independent worker

Bilingual (English/Spanish)

Education

Active Texas Pharmacy Technician license

National Pharmacy Technician Certification (CPhT)

Associate's or Bachelor's degree (preferred)

Tools

EHR systems

Pharmacy dispensing software

Job description

Waco Family Medicine is seeking a Pharmacy Technician to support the 340B Clinical Team in improving access to specialty and high-cost therapies. You will identify patients in need, conduct outreach, and educate on PAPs and affordability resources to help initiate and maintain therapy.

You will collaborate with providers, payers, and pharmacies, assist with prior authorizations, and monitor program adherence to ensure timely medication fulfillment and patient outcomes.