Clinic Support Representative - Dental Northland

Swope Health; Northern (KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Swope Health is seeking a Clinic Support Representative for the Northland Dental location to deliver a welcoming patient experience. You will manage front-office tasks, assist with registration, and support billing and insurance verification.

The role emphasizes high-quality customer service in a clinic setting. Qualified candidates will have a high school diploma and several years of patient-service experience in a dental or hospital environment, with understanding of healthcare billing

Qualifications

• High school diploma
• 4+ years of customer service experience in a dental office/clinic, or hospital registration/admissions setting
• Insurance verification experience
• Knowledge of funding sources and regulatory issues impacting healthcare billing and collections

Responsibilities

• Handle front-office tasks including patient registration and administrative support
• Provide high level of customer service and a caring patient experience
• Support insurance verification and billing processes as needed

Skills

Customer service

Insurance verification

Healthcare billing knowledge

Regulatory knowledge

Education

High school diploma

Job description

Clinic Support Representative - Dental Northland

Job Category: Patient Services

Requisition Number: CLINI002426

• Full-Time

Description

As a Clinic Support Representative for Swope Health, you are here to create a pleasant and seamless patient experience during all activities primarily related to the front office of a clinic including patient registration, and provide other support as needed. Clinic Support Representatives promote a high level of customer service and a caring environment for patients, always acting in the best interest of the patient. If you have a passion for service, and helping others, this is a role for you.

Location: Northland Dental

2906 NW Vivion Rd, Riverside, MO 64150, USA

Successful Candidates will have:

• High school diploma
• 4 or more years of customer service experience in a dental office/clinic, or hospital registration/admissions setting
• Insurance Verification experience
• Working knowledge of funding sources and regulatory issues impacting Health Care billing and collection functions.

About Swope Health

Swope Health, the Kansas City region’s largest Federally Qualified Health Center, has provided comprehensive primary care, dental care and mental health services in the Greater Kansas City area for more than 56 years.

Recognized as a patient-centered medical home by the National Committee for Quality Assurance, our commitment to an integrated model of healthcare aligns with our mission to improve community health and wellness through accessible, quality, comprehensive patient care.

Accredited by the Commission on Accreditation of Rehabilitation Facilities and The Joint Commission, we served nearly 56,000 patients in 2025 at 24 locations throughout the area, including Kansas City, Belton, Independence, North Kansas City, Hickman Mills, and Wyandotte and Leavenworth Counties in Kansas. Swope Health is a special place that cares for the people who need it most, wherever they are in the community.

As a Swope Health Associate you will be expected to help deliver on the Swope Health Promise of “We Make Care Visible”.

You will do this by V.I.S.I.B.L.E

• Valuing every person
• Impacting communities
• Serving with professionalism
• Inspiring Innovation
• Believing that healthcare is a basic human right
• Leading with accountability and praise
• Empowering Excellence

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.