Clinic Supervisor - Whitney Clinic

Goodall-Witcher-Healthcar; Whitney (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Goodall-Witcher-Healthcar is seeking an experienced nursing leader for our ambulatory care clinic in Texas. This role oversees clinical staff, enforces standards, and drives patient-centered care across planning, implementation, and support functions.

The suitable candidate will have 3+ years in ambulatory care, strong leadership, and Cerner EHR familiarity. Expect collaboration with CNO and other leaders to meet quality metrics and regulatory requirements.

Qualifications

• Three (3) years in an ambulatory care setting required.
• Familiarity with EHR preferred: Cerner EHR super-user.
• High School Diploma or GED required.
• Bachelor's degree or higher preferred.

Responsibilities

• Develops and maintains nursing practice consistent with standards and best practices.
• Maintains current job descriptions for all clinical staff categories within ambulatory setting.
• Schedules clinical staff to ensure maximum efficiency and nursing student learning.
• Identifies patient care problem areas and formulates corrective action plans.
• Handles patients, visitors and employees involved in accidents professionally.
• Establishes clinic nursing goals and evaluates progress toward achievement.
• Reviews and implements departmental policies and procedures.
• Maintains quality metrics with clinic leadership.
• Coordinates nursing education programs and competency assessments.
• Ensures compliance with state and federal law.
• Ensures licensure and certifications are current.
• Supervises procurement of drugs and supplies.
• Assists with patient flow and handling complaints.
• Triages incoming calls and coordinates patient care as needed.
• Acts as liaison between patients, physicians and hospital disciplines.
• Collaborates with patients and families and healthcare team members.
• Attends staff meetings and participates in annual reviews and certifications.
• Leads clinic staff and mentors junior personnel.
• Ensures alignment with the clinic's mission and quality improvements.

Skills

Leadership

Communication

Instruction following

Computer literacy

Cerner EHR familiarity

Education

High School Diploma or GED

Bachelor's degree or higher preferred

Job description

• Education: High School Diploma, GED. Bachelor's degree or Higher Preferred


• Personal Job-Related Skills:
  
  
  
  • Leadership and management abilities.
  
  
  
  


• Effective oral and written communication skills.


• Ability to comprehend and follow verbal or written instructions.


• Basic computer skills include use of keyboard and mouse.


• Minimum: Familiarity with EHR Preferred: Cerner EHR super-user


• Licensure, Registry or Certification:
  
  
  
  • High School Diploma, GED
  
  
  • Bachelor's degree or Higher Preferred
  
  
  
  


• Experience:
  
  
  
  • Prior Work Experience: Three (3) years in an ambulatory care setting required.
  
  
  
  

Essential Duties and Responsibilities

Planning:

• Develops and maintains nursing practice that is consistent with standards and best practices.


• Maintains current job descriptions for all categories of clinical staff within the ambulatory setting.


• Schedules clinical staff to ensure maximum efficiency and nursing student schedules for maximum learning.


• Assumes responsibility for identifying problem areas of patient care and formulates plans of action to solve them.


• Ensure proper handling of patients, visitors, and employees involved in accidents while in the building or on the job.


• Establishes clinic nursing goals and objectives and evaluates progress toward their achievement.

Implementation:

• Reviews and implements departmental policies and procedures.


• Develops and monitors quality metrics in conjunction with Goodall-Witcher system CNO, Quality Director, Clinic Medical Director, and other clinic leadership teams.


• Develops and coordinates clinic nursing education programs. Create and maintain annual clinical staff competency.


• Ensures compliance with state and federal law.


• Ensure nursing licensure and certifications are current.

Support:

• Supervises/delegates the procurement of drugs and supplies.


• Assists with walk-in patient distribution.


• Assists with handling patient complaints.


• Triages in-coming telephone calls as necessary


• Assess patients and coordinates care as appropriate.


• Provides coverage for clinic staff to ensure efficiency of patient care

Advocacy:

• Acts as a liaison between patient, physicians, family/significant other and other hospital disciplines.


• Advocates for and supports patient’s decisions.


• Advocates for Goodall-Witcher in all aspects.

Communication/Interpersonal Relationships:

• Collaborates with patients, families, and other healthcare team members.


• Provides service direct to patients while maintaining a positive patient relationship.

Professional Development:

• Attends staff meetings. Completes annual review and required certifications as required prior to annual evaluation.


• Serves on clinic and hospital committees as assigned.


• Seeks new learning experiences and certifications.

Leadership:

• Willing to help and mentor nursing assistants with less experience and skills.


• Consistently reviews all functions of the clinic to ensure alignment with the overall mission of Goodall-Witcher.


• Looks for ways to improve quality, efficiency, and effectiveness.


• This position will have responsibility for all clinical staff (i.e. LVN, CNA, MA, and scribes).


• Provides constant communication of process changes, quality measures and progress of each to clinic staff.


• Responsible for payroll functions of clinical staff within the clinic.


• Recruits, interviews, and training of new clinical hires


• Establishes supply and staffing needs for the clinic.


• Performs employee evaluations.


• Counsel employees with respect to HR issues in conjunction with HR.


• Acts as clinic leadership when director is not available.


• Other job duties as assigned.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.