Clinic Site Administrator: Drive Ops & Patient Access

Sac-Health-1; San Bernardino (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Full benefits package

PTO / Holidays

Job summary

SAC Health is seeking a Clinic Site Administrator to oversee operations, patient access, and performance across a San Bernardino clinic network. You will report to the Director of Clinical Operations and lead Clinic Managers and multidisciplinary teams to ensure efficient patient flow and service excellence.

The role requires a Bachelor's degree, California driver's license, and 6+ years in healthcare operations with leadership experience; certifications like CHAP, PMP, or CPHQ are preferred.

Qualifications

• Bachelor's degree in Healthcare Administration, Business Administration, Public Health, Healthcare Management, or related field; Master's preferred.
• Valid CA driver's license and auto insurance required.
• Certification such as CHAP, PMP, CPHQ preferred.
• 6+ years of healthcare operations, ambulatory care, medical practice management, or clinic administration experience.
• 3+ years of leadership experience managing supervisors, managers, or multiple operational departments.
• Experience analyzing operational performance metrics including patient access, provider productivity, staffing utilization, patient volumes, and service performance.

Responsibilities

• Monitor patient volumes and achieve 95% of provider capacity utilization.
• Track productivity metrics and implement action plans across clinics.
• Analyze appointment access metrics, cancellation rates, and no-show trends; develop corrective action plans.
• Review and present monthly operational dashboards including patient volume, provider productivity, scheduling efficiency, no-show rates, patient access, staffing levels, and financial indicators.
• Provide leadership to Clinic Managers overseeing multidisciplinary teams; conduct regular performance reviews and meetings.
• Monitor clinic expenses, staffing utilization, and productivity metrics to support budget adherence.
• Collaborate with clinical leadership, HR, IT, facilities, and other departments to resolve operational issues.
• Utilize data to forecast patient demand and recommend resource allocation adjustments.
• Perform routine assessments to identify workflow inefficiencies and lead improvement projects.
• Travel to other SAC Health clinics and offices; must have a reliable vehicle and valid driver's license.
• Other duties as assigned by leadership.

Skills

Leadership

Operations management

Data analytics

Team building

Education

Bachelor's degree in Healthcare Administration or related field

Master's degree preferred

CHAP

PMP

CPHQ

CA Driver's License

Tools

EHR experience

Job description

SAC Health is seeking a Clinic Site Administrator to oversee operations, patient access, and performance across a San Bernardino clinic network. You will report to the Director of Clinical Operations and lead Clinic Managers and multidisciplinary teams to ensure efficient patient flow and service excellence.

The role requires a Bachelor's degree, California driver's license, and 6+ years in healthcare operations with leadership experience; certifications like CHAP, PMP, or CPHQ are preferred.