Clinic Scheduler - Full Time

MercyOne; West Des Moines (IA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Full benefits package

Growth opportunities

Job summary

MercyOne in West Des Moines, IA is seeking a Scheduler to coordinate inpatient and outpatient procedures, tests, and surgeries across multiple facilities. You will ensure efficient use of provider schedules, communicate with patients and physicians, and handle preauthorization and insurance requirements.

You'll adapt to evolving scheduling systems, inform patients of appointment details, and schedule follow-ups as directed by physicians.

Qualifications

• High school diploma or equivalent.
• 2 years of experience in a medical or healthcare setting.

Responsibilities

• Coordinate and schedule patient procedures, tests, and exams across multiple facilities.
• Communicate with patients and physicians regarding scheduling details.
• Assist with preauthorization and insurance requirements.
• Maintain strong working relationships with patients, providers, and multidisciplinary teams.
• Adapt to changes and update scheduling systems promptly.
• Inform patients of appointment details and arrange follow-up appointments as directed.

Skills

Scheduling software

Patient communication

Coordination

Multitasking

Education

High school diploma

Tools

EPIC scheduling

Job description

Employment Type:Full timeShift:Day ShiftDescription:Posting

Position Purpose

The Scheduler is responsible for coordinating and scheduling inpatient and outpatient procedures, tests, and surgeries across multiple facilities. This role ensures efficient use of provider schedules, communicates with patients and physicians, and adheres to departmental and insurance requirements. The Scheduler also handles preauthorization, manages clinic schedules to enhance patient experience and productivity, and triages incoming calls appropriately.

Job Duties

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.

• Schedules and reschedules patient procedures, tests, surgeries, and exams across multiple facilities.

• Coordinates surgery and procedural schedules with physicians, hospitals, and departments. Ensures room availability; required equipment, and medication are arranged prior to procedures.

• Maintains and leverages strong working relationships with patients, providers, and multidisciplinary teams to ensure a positive patient experience.

• Adapts to various changes and updates various scheduling systems promptly.

• Informs patients with appointment details including date, time, location, and preparation instructions. Schedules follow-up appointments as directed by physicians.

Minimum Qualifications

• High school diploma or equivalent required.

• 2 years of experience in a medical or healthcare setting is required.

Hours

Full Time; 40 hours/week

Colleagues ofMercyOneHealth System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

VisitMercyOne Careersto learn more about the benefits, culture, and career development opportunities available to you atMercyOneHealth System’scircleofcare.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.