Clinic Sales & Experience Manager

Milan Laser Hair Removal; Ann Arbor (MI); On-site; USD 50,000 - 95,000; Full time

Benefits offered by this job

Full benefits package

Medical, dental, vision, disability, &

Paid time off

6 paid holidays

401K retirement plan

Supportive culture

Job summary

Milan Laser Hair Removal in Ann Arbor, MI is seeking a results-driven Sales Manager to lead a high-performing team, close deals, and drive clinic revenue. You will handle the full sales cycle, coach two to five staff, and leverage data to optimize performance.

With uncapped commission and a generous benefits package, you will focus on building client trust, delivering exceptional experiences, and contributing to a growing nationwide brand.

Qualifications

• 2+ years of experience in a consultative sales environment.
• Proven track record of exceeding sales goals and leading top teams.
• Exceptional consultative selling, negotiation, and closing abilities.
• Strategic thinking and ability to anticipate client needs and provide proactive recommendations.
• Ability to mentor and manage a team of two to five employees to peak performance.
• Strong communication and presentation skills, both written and verbal.
• Comfortable using various computer systems and software.
• High school diploma or GED; Bachelor's degree preferred.

Responsibilities

• Execute established sales processes to achieve revenue targets.
• Manage all aspects of the sales cycle—consulting, closing, and customer retention.
• Continuously analyze sales data and KPIs to identify opportunities for improvement.
• Deliver engaging consultations to convert leads into clients and educate on treatments.
• Promote treatment packages through persuasive sales techniques and value propositions.
• Proactively seek client reviews and referrals.
• Utilize financing options to ensure sales excellence.
• Coach and develop team members to achieve goals and foster a positive work environment.
• Foster strong customer relationships by delivering world-class service.
• Assist clients with questions or concerns about treatments.
• Maintain discretion with confidential information and use multiple software systems for day-to-day operations.

Skills

Consultative selling

Team leadership

Negotiation

Closing deals

Data analysis

Communication

CRM experience

CRM tools

Education

Bachelor's degree preferred

High school diploma or GED

Tools

CRM software

Salesforce

Job description

Ann Arbor (West), MI
Base Salary: $50,000+ Uncapped Commission
On-Track Earnings: $75,000-$95,000 in your first year
Benefits: Full benefits package upon hire including free laser hair removal.

Sales Leadership Opportunity with Uncapped Earning Potential

Milan Laser Hair Removal is seeking a results-driven Sales Manager who thrives on closing deals, exceeding goals, and leading high-performing teams. This is a consultative sales leadership role where your primary focus will be converting qualified leads into clients, driving clinic revenue, and coaching others to sales success.

Unlike many sales positions, there is no cold calling or prospecting required. Milan provides a consistent flow of qualified leads, industry-leading marketing support, and a proven sales process, allowing you to focus on what you do best: building trust, closing sales, and delivering exceptional client experiences.

At Milan Laser Hair Removal, we help people feel confident in their own skin. With 400+ locations nationwide and continued expansion, this is an opportunity to grow your career with one of the country's leading aesthetics brands.

Your Ability to Make a Difference:

Join Milan Laser Hair Removal and become an integral part of a team dedicated to transforming lives. As a Sales Manager, your role goes beyond sales-it's about shaping experiences, fostering growth, and driving results. You will:

• Elevate Customer Experience: Enrich the lives of our clients by providing unparalleled vservice and personalized solutions, leaving a lasting impression that exceeds their expectations.
• Fuel Business Growth: Drive revenue and expansion by leveraging your entrepreneurial spirit and passion for success to capitalize on sales opportunities and cultivate client relationships.
• Inspire Growth Mindsets: Foster a culture of continuous learning and development, empowering both yourself and your team to embrace new challenges and strive for excellence.
• Lead with Purpose: Lead by example, embodying our values of integrity and inclusivity while guiding and inspiring your team to reach their full potential.
• Harness Data for Success: Utilize data-driven insights to inform strategic decisions, optimize operations, and drive innovation, ensuring sustainable growth and client satisfaction.

Experience & Skills

• 2+ years of experience in a consultative sales environment
• Proven track record of exceeding established sales goals and leading top-performing teams
• Exceptional consultative selling, negotiation, and closing abilities
• Strategic thinking and ability to anticipate client needs and provide proactive recommendations
• Ability to mentor and manage a team of two to five employees to peak performance
• Strong communication and presentation skills, both written and verbal
• Comfortable using various computer systems and software
• High school diploma or GED equivalency; Bachelor's degree preferred

Position Responsibilities

• Successfully execute established sales processes to achieve robust revenue targets
• Manage all aspects of the sales cycle - consulting, closing, and customer retention
• Continuously analyze sales data and KPIs (lead conversion, sold percentage, revenue, etc.) to identify opportunities and areas for improvement
• Deliver engaging product consultations to convert leads to clients, while educating clients on laser hair removal
• Promote treatment packages through persuasive sales techniques and value propositions,
• Proactively seek client reviews and referrals
• Utilize financing options to ensure sales excellence
• Coach and develop team members to achieve sales goals and foster a positive work environment
• Foster strong customer relationships by delivering world-class customer service
• Assist clients with questions or concerns about treatments
• Discretion with confidential information is a must
• Utilize various computer systems and software to manage day-to-day operations, scheduling and tracking sales performance.
• Medical, dental, vision, disability and life insurance within 30 days
• Paid time off starting immediately
• 6 paid holidays a year
• 401K retirement plan with vested employer match
• Supportive culture where leadership cares about each and every employee

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality.