Clinic Runner (CNA) (Full-Time)(Float)

OrthoNebraska; Omaha (NE); On-site; USD 32,000 - 42,000; Full time

Job summary

OrthoNebraska is dedicated to delivering high-quality musculoskeletal care across multiple sites including Elkhorn, Oakview, Aksarben, and Council Bluffs. As a Clinic Runner (CNA), you will provide direct patient support, escort patients, and help maintain a safe, efficient clinical workflow.

You will document medication history in the EMR, assist with examinations, and support staffing needs while upholding safety, confidentiality, and patient-centered care at all times.

Qualifications

• High School Education or GED required.
• CNA required at hire.
• Medication Aide preferred.
• Basic Life Support (BLS) required.
• 1+ year customer service work in a health care setting preferred.

Responsibilities

• Escort patients to and from examination rooms, providing assistance as needed and following safety protocols.
• Confirm patient identity and ensure all necessary paperwork is completed.
• Measure and record height, weight, and blood pressure as trained, entering the data into the EMR.
• Documents patient medication/allergy history into the EMR (active Medication Aide required).
• Offer gowns or other appropriate attire for the examination.
• Help patients get into the correct position for the examination, following safety protocols.
• Apply knowledge and skills to meet the age-specific needs of the patient population.
• Demonstrate initiative and flexibility as a team member to provide high-quality, efficient patient care.
• Support and assist with the orientation of new personnel as assigned.
• Uphold organizational goals, policies, procedures, and team decisions.
• Respect patient rights and ensure confidentiality.
• Follow all safety protocols to maintain a safe environment for patients and staff.
• Communicate patient care issues appropriately and participate in their resolution.
• Perform clerical and support tasks, including patient registration, to ensure efficient workflow.
• Conduct cleaning and disinfection, including the use of sterilization equipment, and maintain accurate records to comply with federal and other external regulations by following departmental policies and procedures.
• Handle sterilized items carefully to ensure sterility is maintained.
• Stock designated supplies.
• Comply with safety policies, procedures, and regulatory requirements such as OSHA and The Joint Commission.
• Communicate effectively to solve problems in routine situations.
• Exhibit patience, self-confidence, maturity, and compassion, always working as part of a team.
• Responsible for all other duties as assigned, demonstrating competency.

Skills

Interpersonal skills

Communication

Teamwork

Time management

Critical thinking

Travel between locations

Education

High School Diploma or GED

Job description

OrthoNebraska creates the inspired healthcare experience all people deserve by giving people a direct path to personalized care and life-enhancing outcomes. With a focus on safety and people, we set the bar high in providing high-quality care with an unmatched experience. Our team members are critical to our success and growth and are rewarded for their dedication and hard work.

Position Summary:

The Clinic Runner (CNA), works collaboratively with both clinical and non-clinical teams focusing on providing safe and effective care for patients with musculoskeletal conditions.

Position details

• Status: Full-Time
• Shift: Days
• FTE / Hours: 1.0 / 40
• Schedule: Mon - Fri: Five 8-Hour Shifts between 7a - 5p
• Locations: Elkhorn, Oakview, Aksarben, Council Bluffs

Position Requirements

Education: High School Education or GED required.

Licensure:

• CNA required at hire.
• Medication Aide preferred.

Certification: Basic Life Support (BLS) required.

Experience:

• Any experience as a Nurse Assistant preferred.
• 1+ year customer service work in a health care setting preferred.

Required Knowledge/Skills/Abilities

• Excellent interpersonal and communication skills.
• Ability to work independently and in a team.
• Ability to prioritize tasks and manage time effectively.
• Strong critical thinking and problem-solving skills.
• Capable of traveling between locations on short notice.

Essential Job Functions

• Escort patients to and from examination rooms, providing assistance as needed and following safety protocols.
• Confirm patient identity and ensure all necessary paperwork is completed.
• Measure and record height, weight, and blood pressure as trained, entering the data into the EMR.
• Documents patient medication/allergy history into the EMR (active Medication Aide required)
• Offer gowns or other appropriate attire for the examination.
• Help patients get into the correct position for the examination, following safety protocols.
• Apply knowledge and skills to meet the age-specific needs of the patient population.
• Demonstrate initiative and flexibility as a team member to provide high-quality, efficient patient care.
• Support and assist with the orientation of new personnel as assigned.
• Uphold organizational goals, policies, procedures, and team decisions.
• Respect patient rights and ensure confidentiality.
• Follow all safety protocols to maintain a safe environment for patients and staff.
• Communicate patient care issues appropriately and participate in their resolution.
• Perform clerical and support tasks, including patient registration, to ensure efficient workflow.
• Conduct cleaning and disinfection, including the use of sterilization equipment, and maintain accurate records to comply with federal and other external regulations by following departmental policies and procedures.
• Handle sterilized items carefully to ensure sterility is maintained.
• Stock designated supplies.
• Comply with safety policies, procedures, and regulatory requirements such as OSHA and The Joint Commission.
• Communicate effectively to solve problems in routine situations.
• Exhibit patience, self-confidence, maturity, and compassion, always working as part of a team.
• Responsible for all other duties as assigned, demonstrating competency.

Physical requirements: This position is classified as Medium Work in the Dictionary of Occupational Titles, requiring the exertion of up to 20 to 50 pounds of force occasionally and/or 10 to 25 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Light Work.

Must be able to pass background check. We also conduct pre-employment physical and drug testing. Any job offer will be contingent upon successful completion of a pre-employment physical with a drug screen, background check and obtaining active licensures per job requirements.