Clinic Receptionist Las Vegas Clinic

El Centro Family Health; Las Vegas (NM); On-site; USD 22,000 - 30,000; Full time

Job summary

El Centro Family Health is seeking a Clinic Receptionist to serve at the Las Vegas, NM location. You will greet patients, assess needs, and direct them to the correct staff while upholding confidentiality and a positive, professional image.

The role requires strong communication, basic clerical skills, and the ability to work calmly in a busy clinic environment. Bilingual English/Spanish preferred; training provided on site.

Qualifications

• High School diploma or GED equivalent required.
• Two years of experience preferred, at least one year in a related field.
• Knowledge of medical terminology and health insurance claims (Medicaid/Medicare).
• Bi-lingual English/Spanish preferred.

Responsibilities

• Greet patients and visitors, determine their needs, and direct them to the appropriate party with confidentiality.
• Maintain a positive first impression and effective communication with staff and the public.
• Operate front desk equipment and basic clerical tasks (phone, copier, fax, filing, data entry).

Skills

Customer service

Communication

Phone etiquette

Office skills

Data entry

Education

High School diploma or GED

Tools

Microsoft Office

Email/Outlook

Job description

RESPONSIBILITIES

Under the direct supervision of the Clinic Manager or the Regional Administrator, the Clinic Receptionist is responsible for projecting a positive first impression of the organization, by communicating effectively with workers and the general public, and greeting patients and other visitors, determining their needs and directing them accordingly to the appropriate party with complete confidentiality.

MINIMUM REQUIREMENTS

EDUCATION: High School diploma or GED equivalent.

PREFERRED REQUIREMENTS

• Minimum of two (2) years' experience, with at least one (1) year in a related field.
• Medical terminology and health insurance claims, Medicaid and Medicare.
• Bi-lingual, English/Spanish.

OTHER REQUIREMENTS

• COVID vaccination is a requirement for all El Centro Family Health employees, on-sire students and voluntees unless granted an exemption under applicable state or federal law.
• Tuberculin Skin Test (TST).

SKILLS, KNOWLEDGE AND ABILITIES (KSA'S)

• Ability to operate, computer, copier, and fax machine.
• Knowledge of basic mathematical/accounting procedures.
• Knowledge of basic telephone etiquette and protocols.
• Knowledge of clerical, organization, and office skills, including alpha/numeric filing skill.
• Ability to maintain effective work relationships.
• Ability to work with people in stressful situations.
• Ability to communicate both orally and in writing by telephone and email.
• Knowledge and Fluent skill of Microsoft Office Excel and Word applications, internet explorer usage, and Outlook
• Strong interpersonal, communication skills and the ability to work effectively with a wide range of constituencies in diverse community
• Requires attention to detail ability to relate data elements, and ability to evaluate discrepancies in data and documents using defined sources of information.
• Must have strong customer-service and teamwork orientation.
• Maintain valid driver's license and clearance for unrestricted automobile insurance coverage pursuant to NM State law .
• Travel is required co other ECFH clinics and prosperities, as well as for other business as required.
• Knowledge of electronic medical Records systems.