Clinic Pharmacy Navigator: Patient Access & Adherence

Brown University Health; Providence (RI); On-site; USD 32,000 - 52,000; Full time

Job summary

Brown University Health in Providence, RI seeks a Pharmacy Technician Navigator to support clinic-based care teams and ensure timely access to medication therapy. Under the supervision of a pharmacist and the Technician Supervisor, you will assist with prior authorizations, benefits investigations, and financial assistance while delivering compassionate, professional service.

You will collect patient information, input data into EHR and pharmacy systems, and coordinate therapy delivery between

Qualifications

• High school graduate or equivalent; college coursework preferred.
• Rhode Island Pharmacy Technician II licensure and CPhT required for RI-based roles.
• Massachusetts licensure and national certification also noted where applicable.

Responsibilities

• Works embedded with clinic teams to support medication access and adherence.
• Performs benefits investigations, prior authorizations, and financial assistance processing.
• Inputs data into EHR and pharmacy systems; maintains patient confidentiality per HIPAA.

Skills

Customer service

Communication

Microsoft Office

Pharmacy systems

Education

High school diploma

College courses (1-2 years)

Tools

Pharmacy software

EHR systems

Navigator program

Job description

Brown University Health in Providence, RI seeks a Pharmacy Technician Navigator to support clinic-based care teams and ensure timely access to medication therapy. Under the supervision of a pharmacist and the Technician Supervisor, you will assist with prior authorizations, benefits investigations, and financial assistance while delivering compassionate, professional service.

You will collect patient information, input data into EHR and pharmacy systems, and coordinate therapy delivery between