Clinic Ops Leader: Caregiver Development & Scheduling

Intermountain Health; Provo (UT); On-site; USD 72,752,000 - 114,616,000; Full time

Job summary

Intermountain Health is seeking a Practice Supervisor to oversee day-to-day operations at the Utah Valley Clinic in Provo. The role supervises 5 to 30 caregivers, coordinates scheduling, manages department budgets, and provides coaching for professional growth.

The position also leads caregiver onboarding, designs ongoing training, and participates in recruitment, ensuring adherence to Intermountain Health policies and a patient-centered care approach.

Qualifications

• Demonstrated leadership, personal and professional ethics, and an ability to inspire and motivate others.
• Demonstrated effective communication and interpersonal relations skills.
• Demonstrated ability to organize, prioritize, supervise, and work independently on projects.
• Demonstrated strong computer skills. Proficiency in word-processing, spreadsheet, and advanced computer applications (i.e. database and/or presentations).
• Demonstrated strong negotiating skills and strong financial management skills.

Responsibilities

• Develops and maintains a comprehensive scheduling system for all caregivers.
• Monitors and manages departmental budgets, ensuring efficient use of resources.
• Provides regular check-ins and coaching sessions to caregivers for professional development.
• Oversees the orientation process for new hires, ensuring they understand their roles and responsibilities.
• Designs and implements ongoing training programs to enhance caregiver skills.
• Participates in the recruitment and selection process of caregivers.
• Implements corrective actions, when necessary, in line with Intermountain Health policies.
• Fosters a workplace culture that aligns with the Intermountain Fundamentals of Care.
• Encourages a patient-centered approach in all practice operations.
• Promotes teamwork, communication, and continuous improvement among caregivers.

Skills

Supervisory

People Management

Computer Literacy

Working Independent

Prioritization / Organization

Interpersonal Relationships

Education

Associate degree in a related field

Job description

Intermountain Health is seeking a Practice Supervisor to oversee day-to-day operations at the Utah Valley Clinic in Provo. The role supervises 5 to 30 caregivers, coordinates scheduling, manages department budgets, and provides coaching for professional growth.

The position also leads caregiver onboarding, designs ongoing training, and participates in recruitment, ensuring adherence to Intermountain Health policies and a patient-centered care approach.