Clinic Operations Supervisor: Patient-Centric Leader

Mercy Cedar Rapids; Baltimore (MD); On-site; USD 55,000 - 83,000; Full time

Job summary

Mercy Cedar Rapids is seeking a Supervisor, Clinic Operations to oversee daily clinical operations and staffing for a busy care site. This role focuses on sustaining Mercy’s patient-centered philosophy and delivering excellent service within the clinic setting.

You will supervise staff, ensure compliant operations, and collaborate with providers to optimize patient outcomes while maintaining high standards of care and safety.

Qualifications

• Current Basic Life Support (BLS) certification required.
• Iowa licensure as RN, LPN, or CMA required.
• Education sufficient to obtain required licensure/certification.

Responsibilities

• Supervise daily clinical operations and staffing to ensure efficient patient flow.
• Maintain high standards of patient care and service quality.
• Provide training, feedback, and performance evaluations to staff.
• Coordinate with clinic leadership to manage staffing levels and workflows.

Skills

Leadership

Communication

Planning & Decision Making

Developing People

Managing Relationships

Education

Nursing license or CMA certification

Education sufficient to licensure/certification

Job description

Mercy Cedar Rapids is seeking a Supervisor, Clinic Operations to oversee daily clinical operations and staffing for a busy care site. This role focuses on sustaining Mercy’s patient-centered philosophy and delivering excellent service within the clinic setting.

You will supervise staff, ensure compliant operations, and collaborate with providers to optimize patient outcomes while maintaining high standards of care and safety.