Clinic Operations & Office Manager Assistant

Able Autism Therapy Services; Alpharetta (GA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Job summary

Able Autism Therapy Services is seeking an Assistant Office Manager to support daily clinic operations in Alpharetta. You will assist the Office Manager, supervise staff, and ensure smooth scheduling, communications, and client care delivery.

Ideal candidates will have strong managerial and interpersonal abilities, with organization, problem solving, and a valid RBT certification. Bilingual Spanish is preferred. Position requires professionalism and compassion in a healthcare setting.

Qualifications

• Excellent managerial and interpersonal skills.
• Ability to work independently and be a positive role model.
• Strong organizational and administrative skills.
• Comprehensive knowledge of home, clinic, school and community-based operations.
• Effective problem solving and analytical skills.
• Valid and Active RBT certification.
• Bilingual Spanish preferred.

Responsibilities

• Responding to incoming calls, routing calls to the appropriate areas, taking and relaying messages, and communicating general clinic information to the appropriate employee.
• Manage employees, create schedules, keep track of performance and assist office manager with hiring and firing decisions.
• Calling or reaching out to referral sources to locate new clients.
• Be the main point of contact for all employee inquiries regarding equipment, facility maintenance, and supplies management.
• Interface with the public by welcoming and assisting visitors, parents to the clinic.
• Identify maintenance requirements and coordinate with outside vendors to perform building maintenance functions.
• Implement staff appreciation and employee engagement initiatives at the direction of the Human Resources Manager or Office Manager.
• Ensure the safety and security of all clients, employees, and guests.
• Ensure that employees have relevant and up to date information for the clinic or company.
• Assist in implementing and maintaining all company policies and procedures.
• Maintaining the clinic schedule and keeping all information accurate to include contact information and all required paperwork for families and clients.
• Complete schedules for all clinical staff and ensure timely conversion of all appointments.
• Help hire new therapists, interview them and onboard them.
• Assign new therapists or clients to cancellations to ensure maximum authorization utilization.
• Identifying substitute therapists as needed if authorized for a client if an employee is unable to deliver their scheduled direct service hours.
• Ensuring families have all company policies and contact information for each clinic.
• Provide guidance to teams responsible for the efficient and effective processing of client intake and (re)authorization for applicable funding sources to ensure timely commencement and continuance of client services.
• Provide guidance for recruitment needs and ensure timely placement of all new hires.
• Ensure all materials and office equipment are in good order and taken care of properly by staff.
• Be punctual, set as example and be sure all staff are on time with their start and end time with their sessions and/or start and end time.
• Maintain all resources needed for the clinic to operate efficiently including but not limited to office supplies, clinical materials, maintenance of equipment, and cleanliness of facility.
• In case of last minute cancellations or emergencies, provide direct therapy until a therapist is available.
• Complete any additional duties given by the Office Manager.

Skills

Managerial skills

Interpersonal skills

Organization

Administrative skills

Problem solving

Analytical skills

RBT certification

Bilingual Spanish

Tools

MS Word

MS Excel

Outlook

PowerPoint

Job description

Able Autism Therapy Services is seeking an Assistant Office Manager to support daily clinic operations in Alpharetta. You will assist the Office Manager, supervise staff, and ensure smooth scheduling, communications, and client care delivery.

Ideal candidates will have strong managerial and interpersonal abilities, with organization, problem solving, and a valid RBT certification. Bilingual Spanish is preferred. Position requires professionalism and compassion in a healthcare setting.