Clinic Operations Manager- Internal Medicine (FT- 1.0 FTE, Day Shift)

Bozeman Health; Bozeman (MT); On-site; USD 90,000 - 130,000; Full time

Job summary

Bozeman Health, based in Bozeman, MT, seeks a Clinic Operations Manager to lead planning, directing, and monitoring departmental services to ensure high-quality, cost-effective healthcare delivery. This role drives operational imperatives, manages budgets, implements project execution strategies, and fosters a culture of service excellence and continuous improvement.

The position requires strong managerial skills, budgeting expertise, and the ability to coordinate across clinical and

Qualifications

• Bachelor’s degree in healthcare or related field or equivalent experience.
• Two years of management or supervisory healthcare experience.
• Master’s degree or professional practice management certifications preferred.

Responsibilities

• Oversee departmental operations and regulatory compliance.
• Implement operational and tactical roadmaps.
• Manage budgets and financial oversight.
• Monitor and improve departmental performance.
• Promote clinical and service excellence culture.

Skills

Strategic planning

Budgeting

Leadership

Communication

Change management

Education

Bachelor's degree in healthcare or related field

Master’s degree or professional practice management certifications

Job description

Working at Bozeman Health is more than just a job--it's a commitment to caring for the communities of Southwest Montana by being their partner in health and wellness, compassionately delivering the best care for each person, every time. In every role, our employees are inspired by their ability to care for our community and our Culture of Excellence guides each employee to be a high performer, engage in transparent and timely communication, demonstrate dynamic learning and teaching, excel through change, express gratitude and experience joy.

Summary

The Clinic Operations Manager assists leadership with planning, directing, and monitoring departmental services to ensure high-quality, cost-effective healthcare delivery. This role drives operational imperatives, manages budgets, implements project execution strategies, and fosters a culture of service excellence and continuous improvement.

Minimum Qualifications

• Bachelor’s degree in healthcare or related field or equivalent experience.
• Two (2) years of management or supervisory healthcare experience.
• Preferred: Master’s degree or professional practice management certifications.

Essential Job Functions

In addition to the essential functions of the job listed below, employees must maintain timely completion of all required education, trainings, and certifications as assigned and in accordance with Bozeman Health policies, department-specific requirements, applicable certification program and registry requirements, and other applicable regulatory requirements.

• Oversee departmental operations and regulatory compliance.
• Implement operational and tactical roadmaps.
• Manage budgets and financial oversight.
• Monitor and improve departmental performance.
• Promote clinical and service excellence culture.
• Other related duties and responsibilities as assigned.

Knowledge, Skills And Abilities

• Strong managerial skills including strategic planning, delegation, performance management, problem-solving, maintaining regulatory compliance, and financial management
• Knowledge of budgeting, forecasting, and financial reporting to support data-driven decision-making and stewardship of departmental resources
• Excellent communication, writing, and presentation skills, with the ability to communicate complex ideas effectively to diverse audiences using a variety of mediums
• Demonstrated success in leading, motivating and inspiring employees and cross-functional teams to achieve strategic objectives and deliver results
• Demonstrate sound judgment, patience, and maintain a professional demeanor at all times
• Exercise tact, discretion, sensitivity, and maintain confidentiality
• Demonstrate the Bozeman Health SPIRIT values of: Service, People, Integrity, Respect, Improvement, and Teamwork.

Schedule Requirements

• This role requires regular and sustained attendance.
• The position may necessitate working beyond a standard 40-hour workweek, including weekends and after-hours shifts.
• On-call work may be required to respond promptly to organizational, patient, or employee needs.

Physical Requirements

Lifting (Repeatedly – 50 pounds): Exerting force and/or using a negligible amount of force to lift, carry, push, pull, or otherwise move objects or people.

Sit (Occasionally): Maintaining a sitting posture for extended periods may include adjusting body position to prevent discomfort or strain.

Stand (Continuously): Maintaining a standing posture for extended periods may include adjusting body position to prevent discomfort or strain.

Walk (Continuously): Walking and moving around within the work area requires good balance and coordination.

Climb (Repeatedly): Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like using feet and legs; may also use hands and arms.

Twist/Bend/Stoop/Kneel (Continuously): Twisting, bending, stooping, and kneeling require flexibility and a wide range of motion in the spine and joints.

Reach Above Shoulder Level (Repeatedly): Lifting, carrying, pushing or pulling objects as necessary above the shoulder, requiring strength and stability.

Push/Pull (Continuously): Using the upper extremities to press or exert force against something with steady force to thrust forward, downward, or outward.

Fine-Finger Movements (Continuously): Picking, pinching, typing, or otherwise working primarily with fingers rather than using the whole hand as in handling.

Vision (Occasionally): Close visual acuity to prepare and analyze data and figures and to read computer screens, printed materials, and handwritten materials.

Cognitive Skills (Continuously): Learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions in the context of a workflow.

Exposures (Repeatedly): Bloodborne pathogens, such as blood, bodily fluids, or tissues. Radiation in settings where medical imaging procedures are performed. Various chemicals and medications are used in healthcare settings. Job tasks may involve handling cleaning products, disinfectants, and other substances. Infectious diseases due to contact with patients in areas that may have contagious illnesses.

• Frequency Key: Continuously (100% - 67% of the time), Repeatedly (66% - 33% of the time), Occasionally (32% - 4% of the time), Rarely (3% - 1% of the time), Never (0%).

The above statements are intended to describe the general nature and level of work being performed by people assigned to the job classification. They are not to be construed as a contract of any type nor an exhaustive list of all job duties performed by individuals so classified.